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Dropping wifi speed

Johnbfranklin — Sun, 27 Mar 2022 12:22:53 GMT

Hi all , I have recently bought a new build house with fttp installed upstairs in a cupboard that's where my bt hub 2 is, and patch sockets and ont box ect, I took out a 2 year contract 150 mgbs a month and was upgraded to 500mgbs for the 1st month, great but every other day I have to reboot hub as when I test WiFi speed on my mobile I'm only getting 50mgbs, then after re boot, hey presto full 500, why should I pay extra for the 500 if I have ro constantly have to re boot, tried re set , on off on the router , on and off at plug, different times of day testing nothing even attached to Internet as not moved in yet , why should I pay for something I'm not getting.

Re: Dropping wifi speed

stevebrass — Sun, 27 Mar 2022 12:30:06 GMT

Try switching off smart set up on the hub.

And bear in mind of course the speeds achieved over wifi will depend on distance from the hub and the features of your phone.

BTW when you say "150mgbs a month" are you receiving to the download speed and NOT some sort of data allowance?

Re: Dropping wifi speed

Johnbfranklin — Sun, 27 Mar 2022 12:33:03 GMT

I was infront of hub , and my mobile as most will test up to 200 mgbs ect also it goes up to 200 when rebooted, can I ask whot is smart set up and how to disable it thanks in advance.

Re: Dropping wifi speed

stevebrass — Sun, 27 Mar 2022 13:24:38 GMT