This topic https://community.bt.com/t5/Home-setup-Wi-Fi-network/HORRENDOUS-SERVICE/m-p/2224934#M195320 <P>Good luck, despite you thinking so it's not as simple as clicking your fingers &amp; things will start working, there's obviously issues which need to be resolved. I'd also suggest editing your post to remove your personal details.</P><P>FWIW, I'd give BT a call &amp; be polite instead of just demanding a connection tomorrow &amp; request some form of 4g connection in the meantime &amp; what rights do you have to 3 months of free bills due to an issue? You'll get the automatic compensation for delayed connection/missed engineer visits, there's absolutely no need to be demanding 3 months refund too</P> Sun, 03 Apr 2022 10:32:33 GMT garybs29 2022-04-03T10:32:33Z HORRENDOUS SERVICE https://community.bt.com/t5/Home-setup-Wi-Fi-network/HORRENDOUS-SERVICE/m-p/2224929#M195318 Sun, 03 Apr 2022 10:34:02 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/HORRENDOUS-SERVICE/m-p/2224929#M195318 ets230893 2022-04-03T10:34:02Z Re: HORRENDOUS SERVICE https://community.bt.com/t5/Home-setup-Wi-Fi-network/HORRENDOUS-SERVICE/m-p/2224932#M195319 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/301872">@ets230893</a>&nbsp;</P> <P>This is a<STRONG> public</STRONG> forum, your posting here does not go to BT.</P> Sun, 03 Apr 2022 10:28:58 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/HORRENDOUS-SERVICE/m-p/2224932#M195319 Keith_Beddoe 2022-04-03T10:28:58Z Re: HORRENDOUS SERVICE https://community.bt.com/t5/Home-setup-Wi-Fi-network/HORRENDOUS-SERVICE/m-p/2224934#M195320 <P>Good luck, despite you thinking so it's not as simple as clicking your fingers &amp; things will start working, there's obviously issues which need to be resolved. I'd also suggest editing your post to remove your personal details.</P><P>FWIW, I'd give BT a call &amp; be polite instead of just demanding a connection tomorrow &amp; request some form of 4g connection in the meantime &amp; what rights do you have to 3 months of free bills due to an issue? You'll get the automatic compensation for delayed connection/missed engineer visits, there's absolutely no need to be demanding 3 months refund too</P> Sun, 03 Apr 2022 10:32:33 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/HORRENDOUS-SERVICE/m-p/2224934#M195320 garybs29 2022-04-03T10:32:33Z