This topic

Poor WiFi with smart hub 2

eifpaz — Sat, 07 May 2022 20:13:32 GMT

Hi All

Just wondering if anyone else is having poor WiFi signal with the smart hub 2?

We have just upgraded to full fibre 900 but struggle to connect using WiFi when at the other end of the house, I'm guessing due to the 600mm wide stone walls.

Originally my previous hub was upstairs as that was where my main socket was, the openreach engineer installed the ont and hub downstairs.

Anyway, any help will be gratefully received.

Thanks

Re: Poor WiFi with smart hub 2

Les-Gibson — Sun, 08 May 2022 12:39:04 GMT

The stone walls and placement of the router probably won't help but yes, other users on this forum, including myself, have experienced Wi-Fi problems at least since the latest firmware update (V0.33) and there is one case that I'm aware of where the user claims to have Wi-Fi problems earlier than that.

https://community.bt.com/t5/BT-Devices/Issues-post-firmware-upgrade-home-hub-2/m-p/2230752#M27226

Re: Poor WiFi with smart hub 2

Greycat1234 — Mon, 09 May 2022 07:41:22 GMT

Have a look at my setup, it may well help you.
Regards
Greycat1234