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Ubiquiti and BT Hub 2 for digital voice

Mike0791 — Tue, 05 Jul 2022 16:22:41 GMT

Moved into a new house which has a Ubiquiti network already installed. My internet is being switch on tomorrow, but I realised the two hand pieces that come with it are digital voice. I was hoping I wouldn’t need the BT HUB or at least just use it as a access point if that’s possible. But it seems the hand pieces need the HUB to work. I’ve tried to do a bit of research to see what would be the best way to implement it into the Ubiquiti network. I found this post

https://community.bt.com/t5/Home-setup-Wi-Fi-network/Ubiquiti-USG-with-FTTP-using-the-Smart-Hub-2-because-of-Digital/td-p/2180474

However there doesn’t seem to be a clear step by step solution. I’m all new to this and don’t really know where to start. I’ve tried asking the Ubiquiti community this same question but no luck yet.

Any help would be greatly appreciated. My equipment is listed below:

1 x UAP-AC-Pro

2 x UAP-IW-HD

Patch Panel

Modem - USG-3P

Switch -US-16-150W

Cloud Key - UCKP Gen 2 Plus

Re: Ubiquiti and BT Hub 2 for digital voice

jac_95 — Tue, 05 Jul 2022 16:34:06 GMT

If you want to use BT Digital Voice you will need to drop the Security Gateway and just use the Access Points and controller unless you want to double NAT

Re: Ubiquiti and BT Hub 2 for digital voice

licquorice — Tue, 05 Jul 2022 16:37:55 GMT

All the information you need is in the thread you linked to. If you want step by step instructions for the Ubiquiti, the Ubiquiti forum is the best place.

The BT hub part is simple, nothing to configure if you set the Ubiquiti to a different subnet to the BT hub.

Re: Ubiquiti and BT Hub 2 for digital voice

stevebrass — Tue, 05 Jul 2022 16:54:34 GMT

We forward our DV number to one of our mobiles. BT hub no longer needed. We only kept the old landline number as DV in case somebody rings us on it.

Re: Ubiquiti and BT Hub 2 for digital voice

Mike0791 — Tue, 05 Jul 2022 19:25:09 GMT

Would this create a double Nat? sorry this is all new ground for me. If I wanted to use the BT hub as just an access point (but also allow the phones to work), could I plug the hub into an Ethernet port outlet in the wall which is connected to the ubiquiti switch and use the other Lan ports of the hub so I could hard wire other devices

Re: Ubiquiti and BT Hub 2 for digital voice

licquorice — Tue, 05 Jul 2022 19:42:32 GMT

There are 2 ways to connect things together, LAN - WAN or LAN - LAN.

If you connect LAN - LAN you will not be double natting, the first device (BT Hub) will be doing all the routing and natting the second device (Ubiquiti) will just act as a wireless access point.

If you connect LAN - WAN, you will be double natting and creating 2 networks. Both devices will be routing and natting.

Re: Ubiquiti and BT Hub 2 for digital voice

jac_95 — Tue, 05 Jul 2022 19:46:45 GMT

@Mike0791 wrote:
Would this create a double Nat? sorry this is all new ground for me.

Yes if you use the USG too. You can drop the USG and just set up the Unifi Access Points.

@Mike0791 wrote:
If I wanted to use the BT hub as just an access point (but also allow the phones to work), could I plug the hub into an Ethernet port outlet in the wall which is connected to the ubiquiti switch and use the other Lan ports of the hub so I could hard wire other devices

Unfortunately in order for Digital Voice to work the Smart Hub 2 needs to be the primary device that connects you to the Internet (creates the sessions to the BT core network). Therefore you can't put the Smart Hub 2 to act as a access point.

Re: Ubiquiti and BT Hub 2 for digital voice

Mike0791 — Tue, 05 Jul 2022 19:58:35 GMT

Thankyou all for the clarification, it seems the easiest way is to bypass the USG. It’s just a shame having this device and not being able to use it

Re: Ubiquiti and BT Hub 2 for digital voice

spile — Fri, 08 Jul 2022 06:22:43 GMT

So why don’t you use the SH2, turn wireless off and connect your wireless network to that?

Re: Ubiquiti and BT Hub 2 for digital voice

Mike0791 — Fri, 08 Jul 2022 07:19:34 GMT

That’s what I was thinking tbh, whether I could connect the ONT to the WAN port of the bt hub, then a LAN port from the hub to the WAN port of the USG. But then change the ip address of the hub and turn off the wireless so it doesn’t clash. Not sure it it will work but I might try it tomorrow

Re: Ubiquiti and BT Hub 2 for digital voice

jac_95 — Fri, 08 Jul 2022 17:58:24 GMT

@Mike0791 wrote:

That’s what I was thinking tbh, whether I could connect the ONT to the WAN port of the bt hub, then a LAN port from the hub to the WAN port of the USG. But then change the ip address of the hub and turn off the wireless so it doesn’t clash. Not sure it it will work but I might try it tomorrow

fyi This will be double natting

Re: Ubiquiti and BT Hub 2 for digital voice

Mike0791 — Fri, 08 Jul 2022 19:22:15 GMT

I know, it’s just I don’t know how else I can have the bt hub for the digital voice AND have the USG for the firewall.

Re: Ubiquiti and BT Hub 2 for digital voice

Billericay_Dickie — Tue, 19 Jul 2022 11:44:36 GMT

I had a similar problem in that with large number of devices the BT Hub2 DHCP server didnt seem to have the capacity I needed, ( 60+ devices installed at home). So I have ended up double natting but it seems to work ok for me. I needed to use the DHCP server on my DECO X60 to resolve the DHCP capacity problem on the BT Hub but you cant enable the DHCP server on the DECO X60 when in AP mode 😞 Hence I have had to set up the X60 as a router running dynamic IP i. I could connect the X60 directly to the WAN as a router running PPOe but then I lose the BT HUB and Digital Voice service hence set up as shown :