This topic

I would like to choice DHCP

apto117 — Wed, 27 Jul 2022 14:01:57 GMT

At first, very sorry I'm bad at English.

I started to use new wifi, and I can connect it by other devices. But my laptop cannot connect.

Sometimes, the laptop connect several sec and then disconnect.

In setting menu, my laptop is "Address assignment: static". And other devices are not.

So I assumed this is bad point, however I cannot change this setting.

I changed about IP settings in my laptop (windows). But it doesn't change. So maybe it can change in BThub setting menu.

Please teach me about the setting.

Thanks.

apto117 — Wed, 27 Jul 2022 15:18:10 GMT

please check this menu.

Keith_Beddoe — Wed, 27 Jul 2022 15:22:19 GMT

Are you a BT Business Customer?

apto117 — Wed, 27 Jul 2022 16:30:50 GMT

Yes, maybe.

My company provided a home internet connection for me and others.

So I'm not sure about what is the network.

But the menu, shows me "BT business smart hub manager".

apto117 — Wed, 27 Jul 2022 16:39:25 GMT

And static IP status is off.
So I'm confused.

NeilO — Wed, 27 Jul 2022 19:00:53 GMT

Hi, @apto117 as you have BT Business broadband you'll need to post over on the BT Business Community as this one is for residential customers.

Thanks

Neil