This topic

Smart hub 2 and NoIP DDNS

bryant — Mon, 22 Aug 2022 13:10:12 GMT

I have a BT Smart Hub 2 and want to use NoIP DDNS .

I have set up a NoIP account with a password alpha numeric , lower case no special characters .

I have set up NoIP in the DDNS page on my Smart Hub 2 , double checking that all the details are correct but it still shows an Error ..... " Host Name Not Recognised " its a ddns.net host name so should work but it doesnt .

I tried phoning BT but they didnt have a clue what I was talking about !!!!

Anyone on here who can help me solve the problem please .

Thanks

@ Smart Hub 2 and NoIP DDNS " Hostname error "

bryant — Mon, 22 Aug 2022 13:23:21 GMT

I have a BT Smart Hub 2 and want to use NoIP DDNS .

I have set up a NoIP account with a password alpha numeric , lower case no special characters .

I have set up NoIP in the DDNS page on my Smart Hub 2 , double checking that all the details are correct but the Smart hub DDNS page still shows an Error ..... " Host Name Not Recognised " its a ddns.net host name so should work but it doesnt .

I tried phoning BT but they didnt have a clue what I was talking about !!!!

Anyone on here who can help me solve the problem please .

Thanks

Re: @ Smart Hub 2 and NoIP DDNS " Hostname error "

gg30340 — Mon, 22 Aug 2022 13:15:42 GMT

Please do not post the same question across multiple boards. It only causes confusion and duplication of answers should you get any.

Re: Smart hub 2 and NoIP DDNS

licquorice — Mon, 22 Aug 2022 13:18:51 GMT

@bryant wrote:

it still shows an Error ..... " Host Name Not Recognised " its a ddns.net host name so should work but it doesnt .

'It' being what? The hub, or something else.

Re: Smart hub 2 and NoIP DDNS

bryant — Mon, 22 Aug 2022 13:22:00 GMT

' It' being the BT Smart HUB 2 !

Re: @ Smart Hub 2 and NoIP DDNS " Hostname error "

bryant — Mon, 22 Aug 2022 13:24:56 GMT

Not used this before , can you Help with my question ????

Re: Smart hub 2 and NoIP DDNS

licquorice — Mon, 22 Aug 2022 13:26:40 GMT

No need for the exclamation mark, 'it' could have been anything. You need to be precise.

Did you select 'Dynamic DNS as 'On' and then 'Save' before trying to configure the service?

It works just fine for me.

Re: Smart hub 2 and NoIP DDNS

licquorice — Mon, 22 Aug 2022 13:35:38 GMT

Re: Smart hub 2 and NoIP DDNS

bryant — Mon, 22 Aug 2022 13:46:21 GMT

Thank you .

Those are the settings I am using ( apart from first part being different of course ) ,

But the Hub still shows an error " Host name not recognised "

Re: Smart hub 2 and NoIP DDNS

bryant — Mon, 22 Aug 2022 13:48:12 GMT

Dynamic DNS is set to " ON" and I clicked save but the smart hub 2 still will not accept the hostname

Re: Smart hub 2 and NoIP DDNS

licquorice — Mon, 22 Aug 2022 13:52:02 GMT

Try a factory reset of the hub and start again. Press the recessed button at the rear with a paperclip for about 20 seconds until the lights flash.

Re: Smart hub 2 and NoIP DDNS

Keith_Beddoe — Mon, 22 Aug 2022 13:59:54 GMT

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