https://community.bt.com/t5/Home-setup-Wi-Fi-network/Extremely-high-packet-loss/m-p/2250150#M197761 <P>Hi</P><P>I have been experiencing lag spikes for a couple of years now. They seem to happen most days but some days they are fine. I believe the issue lies between my router and the bt cabinet. I ran a test on ping plotter multiple times now and this seems to confirm this. BT has visited multiple times and I have had multiple routers installed and non of this seems to improve it, everytime they run a test it comes back as fine.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Ping plotter results." style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/78576iE88FDD81B0297166/image-size/medium?v=v2&amp;px=400" role="button" title="Ping.jpg" alt="Ping plotter results." /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Ping plotter results.</span></span></P><P>&nbsp;</P><P>Many thanks!</P> Sat, 03 Sep 2022 13:29:37 GMT JJF 2022-09-03T13:29:37Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Extremely-high-packet-loss/m-p/2250150#M197761 <P>Hi</P><P>I have been experiencing lag spikes for a couple of years now. They seem to happen most days but some days they are fine. I believe the issue lies between my router and the bt cabinet. I ran a test on ping plotter multiple times now and this seems to confirm this. BT has visited multiple times and I have had multiple routers installed and non of this seems to improve it, everytime they run a test it comes back as fine.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Ping plotter results." style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/78576iE88FDD81B0297166/image-size/medium?v=v2&amp;px=400" role="button" title="Ping.jpg" alt="Ping plotter results." /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Ping plotter results.</span></span></P><P>&nbsp;</P><P>Many thanks!</P> Sat, 03 Sep 2022 13:29:37 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Extremely-high-packet-loss/m-p/2250150#M197761 JJF 2022-09-03T13:29:37Z