https://community.bt.com/t5/Home-setup-Wi-Fi-network/Laptop-connected-to-BT-broadband-but-doesn-t-have-internet/m-p/2250257#M197766 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/306518">@leepy8039</a>&nbsp;</P><P>You could try right-clicking on the internet icon, bottom left and selecting "Troubleshoot" to see if anything is reported.<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="bt help.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/78581iBF48F8355F059941/image-size/medium?v=v2&amp;px=400" role="button" title="bt help.png" alt="bt help.png" /></span><BR /><BR /><BR /><BR /><BR /><BR /><BR /><BR />If you left-click on the same icon and ensure it is YOUR Hub you are connecting to. While there, ensure you're not in "Flight mode"!!!</P> Sun, 04 Sep 2022 09:16:11 GMT Carlusha 2022-09-04T09:16:11Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Laptop-connected-to-BT-broadband-but-doesn-t-have-internet/m-p/2250213#M197762 <P>Hi</P><P>My laptop can connect to BT broadband with strong signal but doesn’t have internet connection.</P><P>Thanks.</P> Sat, 03 Sep 2022 21:30:15 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Laptop-connected-to-BT-broadband-but-doesn-t-have-internet/m-p/2250213#M197762 leepy8039 2022-09-03T21:30:15Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Laptop-connected-to-BT-broadband-but-doesn-t-have-internet/m-p/2250219#M197763 <P>Are you connecting to your own BT broadband SSID or are you trying to connect to BTWIFI?&nbsp;&nbsp;</P> Sat, 03 Sep 2022 21:51:11 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Laptop-connected-to-BT-broadband-but-doesn-t-have-internet/m-p/2250219#M197763 imjolly 2022-09-03T21:51:11Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Laptop-connected-to-BT-broadband-but-doesn-t-have-internet/m-p/2250220#M197764 My own BT broadband in my room. Sat, 03 Sep 2022 21:53:35 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Laptop-connected-to-BT-broadband-but-doesn-t-have-internet/m-p/2250220#M197764 leepy8039 2022-09-03T21:53:35Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Laptop-connected-to-BT-broadband-but-doesn-t-have-internet/m-p/2250229#M197765 <P>Are you connected via WiFi or using an ethernet cable?</P><P>Are there any other devices connected to your router?&nbsp;</P> Sun, 04 Sep 2022 03:25:29 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Laptop-connected-to-BT-broadband-but-doesn-t-have-internet/m-p/2250229#M197765 Devon_Dave 2022-09-04T03:25:29Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Laptop-connected-to-BT-broadband-but-doesn-t-have-internet/m-p/2250257#M197766 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/306518">@leepy8039</a>&nbsp;</P><P>You could try right-clicking on the internet icon, bottom left and selecting "Troubleshoot" to see if anything is reported.<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="bt help.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/78581iBF48F8355F059941/image-size/medium?v=v2&amp;px=400" role="button" title="bt help.png" alt="bt help.png" /></span><BR /><BR /><BR /><BR /><BR /><BR /><BR /><BR />If you left-click on the same icon and ensure it is YOUR Hub you are connecting to. While there, ensure you're not in "Flight mode"!!!</P> Sun, 04 Sep 2022 09:16:11 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Laptop-connected-to-BT-broadband-but-doesn-t-have-internet/m-p/2250257#M197766 Carlusha 2022-09-04T09:16:11Z