https://community.bt.com/t5/Home-setup-Wi-Fi-network/Iphones-constant-failure-to-connect-on-BT-Wifi-technical-details/m-p/2259407#M198580 <P>Our wifi connection has been very difficult to use with Iphones.</P><P>Every other internet hardware (laptop, android phones, android pads etc) works fine with no outage.</P><P>Constant ping tests show the connection all over the place (see picture).&nbsp; &nbsp;Some of the time it is perfect with expected returns other times it varies between timed out of extremely long ping time returns.&nbsp; &nbsp; If you leave a ping going it will eventually after several minutes return back to normal but then not long after go back to no returns or long returns.</P><P>I have tried everything resetting, changing settings on the Iphone, etc just cannot get it sorted.</P><P>Iphone pings</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_6076.jpg" style="width: 495px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/78984iD3D053F4E6E17179/image-dimensions/495x853?v=v2" width="495" height="853" role="button" title="IMG_6076.jpg" alt="IMG_6076.jpg" /></span></P><P>Laptop pings exactly same time.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ping2.JPG" style="width: 580px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/78983i444167DC922138C0/image-size/large?v=v2&amp;px=999" role="button" title="ping2.JPG" alt="ping2.JPG" /></span></P> Sat, 29 Oct 2022 21:30:46 GMT julesmusician 2022-10-29T21:30:46Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Iphones-constant-failure-to-connect-on-BT-Wifi-technical-details/m-p/2259407#M198580 <P>Our wifi connection has been very difficult to use with Iphones.</P><P>Every other internet hardware (laptop, android phones, android pads etc) works fine with no outage.</P><P>Constant ping tests show the connection all over the place (see picture).&nbsp; &nbsp;Some of the time it is perfect with expected returns other times it varies between timed out of extremely long ping time returns.&nbsp; &nbsp; If you leave a ping going it will eventually after several minutes return back to normal but then not long after go back to no returns or long returns.</P><P>I have tried everything resetting, changing settings on the Iphone, etc just cannot get it sorted.</P><P>Iphone pings</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_6076.jpg" style="width: 495px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/78984iD3D053F4E6E17179/image-dimensions/495x853?v=v2" width="495" height="853" role="button" title="IMG_6076.jpg" alt="IMG_6076.jpg" /></span></P><P>Laptop pings exactly same time.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ping2.JPG" style="width: 580px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/78983i444167DC922138C0/image-size/large?v=v2&amp;px=999" role="button" title="ping2.JPG" alt="ping2.JPG" /></span></P> Sat, 29 Oct 2022 21:30:46 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Iphones-constant-failure-to-connect-on-BT-Wifi-technical-details/m-p/2259407#M198580 julesmusician 2022-10-29T21:30:46Z