This topic

PS5 Nat type failed

stewarthastings — Mon, 31 Oct 2022 13:17:41 GMT

Hi all, anyone else have this problem and know how to fix? Been living here 2 years with a bt hub, PS5, haven’t changed any settings ever, all default and suddenly today I have NAT type failed on the ps5 so unable to play any online games. Internet works fine otherwise, 57mb down, 16mb up. Tried putting PS5 in a DMZ, turned off firewall. Restarted router and console several times and finally factory reset router, nothing works. Just have NAT type fail so unable to log in to PlayStation network at all, any help appreciated, thanks!

Re: PS5 Nat type failed

stewarthastings — Mon, 31 Oct 2022 13:20:48 GMT

Is this just a problem with bt in my area? And if I do nothing it’s likely to work again later or tomorrow? There’s literally nothing I could have done to change any of the settings, worked before I went to sleep and doesn’t now. I realise I probably wasted my time trying to change anything

Re: PS5 Nat type failed

Bowdon — Mon, 31 Oct 2022 13:22:35 GMT

I just got this problem too.

I've been looking online to see what it could be. The fact we're both getting this suggests its BT.

Is anyone else getting this problem?

Re: PS5 Nat type failed

stewarthastings — Mon, 31 Oct 2022 13:24:34 GMT

Actually, just checked Twitter, wish I had before I wasted all my time. They’ve definitely ballsed it right up

Re: PS5 Nat type failed

Myle5 — Mon, 31 Oct 2022 13:24:52 GMT

Yup. Just got this problem today.

Re: PS5 Nat type failed

Bowdon — Mon, 31 Oct 2022 13:27:07 GMT

Hopefully BT will sort it out. I wonder if its OR network-wide.
It could be a few issues. But they all go back to the network.

Re: PS5 Nat type failed

GerryD0 — Mon, 31 Oct 2022 13:48:33 GMT

Add me to the list...did all that you did Stuart and same failed outcome......has anybody called their techies ?....Im not on Twitter

Re: PS5 Nat type failed

Baines44 — Mon, 31 Oct 2022 13:49:48 GMT

I called up about this just now and he said it's a problem at the moment and didn't give me a time frame on when it would go back to normal... Mines the same though I have a ps4 and it's appearing me offline and I can't change it back to online and everytime I do a network test the NAT type is constantly failing.

Re: PS5 Nat type failed

stewarthastings — Mon, 31 Oct 2022 13:52:19 GMT

Just got a call back from them and he just said he’s not sure if it’s their problem yet, put me on hold for a bit, checked with managers, said yeah they’ve seen some reports but still don’t know if it’s a PlayStation or a bt problem, I tried saying it’s definitely a bt problem because friends have no issues and it’s all over Twitter etc and he’s like ok we’ll if it is I’m sure it will be fixed.

Re: PS5 Nat type failed

GerryD0 — Mon, 31 Oct 2022 13:52:33 GMT

Should add.....I only switched to their HALO 3 two weeks ago and have PS5 cabled to router (which incidentally is only 8 feet from console for wifi use).....no issues before on the lowly 150mb uploads.....now every day I get drop outs.....complaint looming I think!

Re: PS5 Nat type failed

Bowdon — Mon, 31 Oct 2022 13:55:16 GMT

I think its a BT network issue as I've just been doing a scan with Malwarebytes, and part of the scan routine is it checks the server for updates. Only this time its acting like there is no connection.

Re: PS5 Nat type failed

DavidM — Mon, 31 Oct 2022 14:08:05 GMT

Hi guys,

Thanks all for raising. We're looking into this and will update you all as soon as we get any updates.

Cheers

David

Re: PS5 Nat type failed

GerryD0 — Mon, 31 Oct 2022 14:17:19 GMT

Good man David......hopefully reolved soon or I'll need to spend time with the wife.....that'll frighten her on Halloween night !

Re: PS5 Nat type failed

Cheynne — Mon, 31 Oct 2022 14:29:03 GMT

Another one here, been on Down Detector and it seems to be a BT problem, my connection speeds down to 13 Mbps 😞

Re: PS5 Nat type failed

casino_boss — Mon, 31 Oct 2022 14:38:26 GMT

My Ps4 has same issue. I also cant connect to www.epicgames.com but can when on 5g off wifi

Re: PS5 Nat type failed

Bowdon — Mon, 31 Oct 2022 14:43:15 GMT

I just clicked that epic games link and it won't load for me on PC. I'm connected via ethernet.

Re: PS5 Nat type failed

licquorice — Mon, 31 Oct 2022 14:43:48 GMT

https://community.bt.com/t5/BT-Fibre-broadband/Backbone-Routing-Issue/m-p/2259788#M341623

Re: PS5 Nat type failed

casino_boss — Mon, 31 Oct 2022 14:52:54 GMT

yes, same here, wifi and ethernet.....but if you come off BT home broadband, ie use data from you mobile provider, it works, so all points to BT being the problem

PlayStation Network - NAT issues

Moujakkir — Mon, 31 Oct 2022 14:54:51 GMT

I’m suddenly having issues connecting to PlayStation Network. Testing the connection and it’s coming up with NAT Type failure.

It was working fine up until today and I didn’t change any settings on both the PlayStation and internet

Re: PS5 Nat type failed

stewarthastings — Mon, 31 Oct 2022 14:58:39 GMT

Do you have a rough ETA to fix something like this? Thanks for info