This topic

Wifi Discs

pooh_corner — Sat, 12 Nov 2022 11:45:57 GMT

A week ago I installed 3 wifi discs. All was looking good with the exception that the wifi signal is still poor when I test it. This morning when I came down all three discs had red lights. Nothing had changed overnight, unless the cat has developed any wifi talents. It look a lot of persuasion to get it to connect again. Now all back and running but concerned over the reason for the sudden drop out. Any ideas to the cause?

Re: Wifi Discs

Keith_Beddoe — Sat, 12 Nov 2022 11:49:40 GMT

@pooh_corner

Which disks, the white BT Whole Home ones, or the black BT loaned Complete WIFI ones?

Re: Wifi Discs

pooh_corner — Sat, 12 Nov 2022 11:50:58 GMT

It's the black set of discs.

Re: Wifi Discs

Keith_Beddoe — Sat, 12 Nov 2022 11:54:31 GMT

@pooh_corner

There was a recent software update to the Smart Hub 2 which may have caused the problem.

I am surprised that BT loaned you three discs together, as they normally only send out one at a time.

Re: Wifi Discs

pooh_corner — Sat, 12 Nov 2022 15:49:26 GMT

Oh they did only send 1 out at a time. I'm still having difficulty getting a strong wifi signal. Very disappointing to still have threir app still telling me I have poor wifi