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Have issues with BT disc upstairs

Apache060 — Thu, 24 Nov 2022 20:04:18 GMT

Hello,

I have a BT disc that I use upstairs as I don’t have good signal, but have the following issue with YouTube webpage that I use in Brave browser on IPad find that YouTube freezes and locks up and get stuck and does not respond.

Have reset the BT disc but no good.

Any help would be appreciated

thanks

Re: Have issues with BT disc upstairs

Keith_Beddoe — Thu, 24 Nov 2022 20:33:35 GMT

@Apache060

Please can you confirm that its a black disc loaned to you as part of the BT Complete Wi-Fi package?

Re: Have issues with BT disc upstairs

Apache060 — Thu, 24 Nov 2022 22:43:50 GMT

Hello,

Thanks for getting back to me.

I can confirm that it is a black Disc.

Hope this helps.

thanks