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Router setup or buy new modem

Tjellis91 — Tue, 29 Nov 2022 15:47:42 GMT

Good evening all after multiple calls and visits from bt still having problems with ildevices disconnecting from the WiFi and not being able to be reconnected open reach advised using a modem and router so invested in a tp ax11000 but looking at a modem to match the full fiber fttp 900mbs we have or to use the hub in the system any advice or guides how to go about it is greatly apriciated after 3 weeks I'm getting frustrated trying to get answers

Re: Router setup or buy new modem

licquorice — Tue, 29 Nov 2022 15:52:36 GMT

If you have full fibre 900, you don't need a modem. The ONT IS the modem, just connect your router directly to it. You will however lose Voice capability if you have Digital Voice. DV will only work with the SH2.

Re: Router setup or buy new modem

Tjellis91 — Tue, 29 Nov 2022 16:29:19 GMT

I'll have a go when I get home cheers foe the help

Re: Router setup or buy new modem

licquorice — Tue, 29 Nov 2022 16:41:15 GMT

PPPoE details are username bthomehub@btbroadband.com and password BT