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How to disable BT/EE mini hub internet filter.

tware6671 — Fri, 23 Dec 2022 05:41:19 GMT

My wired Broadband has broken, and BT promise a fix by Friday 23 by 18:00.

Mind you, the fix date/time has steadily receded since Monday 19th... Anyway, I'm using an EE/BT Mini hub in the meantime. The mobile connection varies, and drops out quite frequently, (EE coverage in SG1 being a bit iffy). But how do I disable internet filtering through this device? It's turned off for wired broadband via MyBT, but I can't see anything relevant either there, or on the hub itself... What am I missing?

TIA

Re: How to disable BT/EE mini hub internet filter.

DanielS — Fri, 23 Dec 2022 10:36:00 GMT

Hi @tware6671,

I hope your connection is fixed today. I am sorry that it hasn't been yet.

Take a look at the BT 4G Mini Hub Parental Controls guide.

That should show you how you can change the settings.

Thanks
DanielS

Re: How to disable BT/EE mini hub internet filter.

tware6671 — Fri, 23 Dec 2022 13:44:41 GMT

Thanks!!

Re: How to disable BT/EE mini hub internet filter.

DanielS — Fri, 23 Dec 2022 14:07:07 GMT

You are very welcome @tware6671,

Have a great day

DanielS