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Business hub 5 asking to log in to WiFi

furio2005 — Tue, 03 Jan 2023 13:13:53 GMT

Please can someone help.

When I log onto Wifi it is asking to log on like its connecting to an Openreach router (it isn't)

It is also not a smart hub and thus it cant be the smart access feature.

This is driving us all insane and the WiFi is next to useless. Having to only use PC's connected via ethernet. BT hub is sat with steady blue light.

Thanks everyone

Re: Business hub 5 asking to log in to WiFi

countrypaul — Tue, 03 Jan 2023 14:30:46 GMT

It looks as though you are a business user, in which case you should post on the BT Business forum at http://business.forums.bt.com/

Re: Business hub 5 asking to log in to WiFi

furio2005 — Tue, 03 Jan 2023 14:37:37 GMT

Unable to log on to that website. Also it is a Wifi issue, I don't see why it would need to specifically on the Business help section.

everything is just made needlessly complicated when it comes to business

Re: Business hub 5 asking to log in to WiFi

licquorice — Tue, 03 Jan 2023 14:46:58 GMT

@furio2005 wrote:

Also it is a Wifi issue, I don't see why it would need to specifically on the Business help section.

Because there is no expertise on business products on this forum. You wouldn't ask about a Ford problem on a Vauxhall forum.

Re: Business hub 5 asking to log in to WiFi

countrypaul — Tue, 03 Jan 2023 15:28:38 GMT

The business hubs are usually different to the home hubs, your problem as described appears to be the WiFi on your business hub.