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sky TV keeps dropping connection

Gtfc — Fri, 20 Jan 2023 17:34:21 GMT

All other WiFi works all the time

I reset it, 5 minutes or sooner it drops out again, been fine for years

It will show connected a minute later disconnected

Turned it on and off, and router cnx then drops again but only for the tv

Any help much appreciated

Re: sky TV keeps dropping connection

Gtfc — Fri, 20 Jan 2023 18:10:15 GMT

I must add, the WiFi works fine using my firestick on the same fibre and tv

Re: sky TV keeps dropping connection

DavidM — Sat, 21 Jan 2023 09:58:36 GMT

Hi @Gtfc and thanks for posting.

Can you give us more detail on your set up? How are things connected? Wireless or wired? Are you using adaptors?

Cheers

David

Re: sky TV keeps dropping connection

Gtfc — Sat, 21 Jan 2023 10:09:38 GMT

BT Fibre Broadband
Sky TV is via normal Sat
The cnx is Wifi, don't have a long enough lead to wire it, I know The wifi must be fine because I can run everything (Firestick) off it, even though SKY says no connection.
I can reset the cnx and it's fine, 2 mins later it's fine, then loses it again. So right now looks ok, scroll to home and it's gone again.
I'm no expert so i switch HDMI for the stick and once again that's fine, totally baffled, unless it's the box

Re: sky TV keeps dropping connection

Gtfc — Sat, 21 Jan 2023 10:10:18 GMT

Sorry no idea what you mean by adaptors