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BT TV Box pro on 4g mini hub

BenMitchell — Thu, 16 Feb 2023 18:29:09 GMT

Hiya,

Because today BT brilliantly decided to completely remove broadband from our package whilst trying to sort something completely different, we now have to internet until god knows when, and also, no tv.

We are being sent the 4g mini hub I think it was called. Obviously we can use this with our phones etc, but will be be able to connect that to the BT tv box pro so we can watch tv as that box supports Wi-Fi connections where the older boxes didn’t? Hopefully we can. With a young child and no broadband or tv it’s a bit of a nightmare. If anyone knows the answer it would be handy. The hub is hopefully turning up tomorrow.

Thanks in advance

Re: BT TV Box pro on 4g mini hub

NigelB72 — Thu, 16 Feb 2023 19:16:06 GMT

As far as I'm aware you connect the mini -hub to your Smart Hub and the Pro Box connects to the Smart Hub as usual. So yes, it should work

Re: BT TV Box pro on 4g mini hub

BenMitchell — Thu, 16 Feb 2023 19:17:35 GMT

Is that how it works? I didn’t even think about it working that way. I thought the 4g hub would just act as the router

Re: BT TV Box pro on 4g mini hub

NigelB72 — Thu, 16 Feb 2023 20:21:41 GMT

Naa it's just a data gateway that your hub uses instead of the broadband

Re: BT TV Box pro on 4g mini hub

Anonymous — Fri, 17 Feb 2023 09:33:46 GMT

Do you (or did you) have BT Halo @BenMitchell ?

I'm not a broadband guru and @NigelB72 may well be correct, but I always thought there were 3 options:

You have BT Halo 3+ which gives you a Smart Hub 2 and an EE 4G Hub that kicks in when the broadband line goes down - all devices still run through your Smart Hub, or
You have BT Halo so they send you a 4G Mini Hub to tide you over while they sort out an issue. That does not connect to your Smart Hub (any flavour) and you connect devices directly to it (WiFi only), or
You don't have BT Halo of any kind, they realise they have made a mistake and send you the 4G Mini Hub to tide you over while they fix it

This is the 4G hub with Halo 3+ (referred to as Hybrid Connect), that is linked to the Smart Hub:

Hybrid Connect

This is a 4G Mini Hub that is a standalone device:

4G Mini Hub

I don't actually know if the 4G Mini Hub can handle TV for a BT TV Box Pro, but you should still be able to access channels by using the apps on the box and plugging an aerial in if you have one.