This topic

Smarthub 2 Event log entries

dikul — Thu, 02 Mar 2023 14:58:03 GMT

I have just changed from a Tp Link router to a Smarthub 2. This morning my daughter was on a Teams meeting for her work and the call disconnected twice in the space of a couple of minutes and reconnected aitself again. the Event Log has the following entries:

Does anyone know if this is a Smarthub problem of a Teams thing?

Thanks in adavance

Mike

10:19:21	02 Mar. WHW INFO A station (SmartHub2)IF[5G](C4:E5:32:40:D0:33):STA(D0:37:45:27:0A:82)(Legacy Device) join WHW infrastructure
10:19:18	02 Mar. 2.4G Client disassociate from d0:37:45:27:0a:82 (IP=192.168.1.203) RSSI=0	Rate=0Mbps
10:19:17	02 Mar. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT
10:19:14	02 Mar. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT
10:19:13	02 Mar. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT
10:19:12	02 Mar. WHW INFO A station STA(D0:37:45:27:0A:82) leave WHW infrastructure
10:19:12	02 Mar. WHW INFO A station (SmartHub2)IF[5G](C4:E5:32:40:D0:33):STA(D0:37:45:27:0A:82)(Legacy Device) join WHW infrastructure
10:16:23	02 Mar. 2.4G Client disassociate from d0:37:45:27:0a:82 (IP=192.168.1.203) RSSI=0	Rate=0Mbps

Re: Smarthub 2 Event log entries

Keith_Beddoe — Thu, 02 Mar 2023 15:07:05 GMT

@dikul

That just looks like wireless disconnects, perhaps the Smart Hub keeps changing channel?

Try turning "smart wireless" off, and manually selecting a wireless channel.

Another option would be to connect her laptop to the home hub, using an Ethernet cable, eliminating the wireless problem.

Re: Smarthub 2 Event log entries

dikul — Thu, 02 Mar 2023 15:33:57 GMT

Thanks Keith,

I thought that it might be a wireless problem. If I cannot figure an easy way to provide a wired connection I may go back to the Tp-Link router and await the Digital Voice switch over and worry about whether to bother with the Samrthub at that point.

Mike

Re: Smarthub 2 Event log entries

Keith_Beddoe — Thu, 02 Mar 2023 15:41:24 GMT

@dikul

Re: Smarthub 2 Event log entries

licquorice — Thu, 02 Mar 2023 15:48:47 GMT

@Keith_Beddoe wrote:

@dikul

There are other models to choose from.

.......and better in my opinion.

https://www.tp-link.com/uk/home-networking/powerline/

Re: Smarthub 2 Event log entries

dikul — Sun, 05 Mar 2023 12:38:40 GMT

Well my thanks to both of you. I bought a couple of TP-Link power adaptors, with the added bonus that the second one also act as a wifi extender - so far so good.

I will await Digital Voice with a little more condfidence if this set up works well with the Smart hub, otherwise it's back to the trusty Archer AC2100 and no landline.

Mike