https://community.bt.com/t5/Home-setup-Wi-Fi-network/Moving-into-new-home/m-p/2283033#M201284 <P>Note that ideally you want to initiate a working line takeover, without the current tenant cancelling. They will get notification of the takeover which will cancel their contract. But if they cancel directly, you may experience a delay ordering service until that "cease" order has cleared.</P> Tue, 14 Mar 2023 14:03:36 GMT Anonymous 2023-03-14T14:03:36Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Moving-into-new-home/m-p/2283028#M201281 <P>Hi there,</P><P>&nbsp;</P><P>I'm moving into a new flat at the start of April. I'm coming from a flat where bills were included so I will be a new/first-time BT customer. The current tenant at the new property currently has a BT broadband set up there. I'm wondering what is the best approach/ what has to be done from my side to sign-up here to ensure a smooth process?</P> Tue, 14 Mar 2023 13:47:26 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Moving-into-new-home/m-p/2283028#M201281 MartinConnolly 2023-03-14T13:47:26Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Moving-into-new-home/m-p/2283030#M201282 <P>You need to sign up and order a BT broadband product</P> <P><A href="https://www.bt.com/broadband" target="_blank">https://www.bt.com/broadband</A></P> Tue, 14 Mar 2023 13:53:54 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Moving-into-new-home/m-p/2283030#M201282 jac_95 2023-03-14T13:53:54Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Moving-into-new-home/m-p/2283033#M201284 <P>Note that ideally you want to initiate a working line takeover, without the current tenant cancelling. They will get notification of the takeover which will cancel their contract. But if they cancel directly, you may experience a delay ordering service until that "cease" order has cleared.</P> Tue, 14 Mar 2023 14:03:36 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Moving-into-new-home/m-p/2283033#M201284 Anonymous 2023-03-14T14:03:36Z