This topic

Is it possible to have two separate providers in one house

LauraR — Tue, 14 Mar 2023 12:52:42 GMT

Hi, we already have a broadband provider and phone line in the house (EE). For personal reasons I am unable to cancel or switch services via this phone line. So, I'm looking to install a second broadband service for myself (BT fibre essential) and was wondering if that means having to put in another phone line or if its possible to do it without?

Any help or advice would be grateful, thank you.

Re: Is it possible to have two separate providers in one house

-Richie- — Tue, 14 Mar 2023 13:20:59 GMT

It would need a 2nd line installed, if you're choosing BT then order via phone and speak with the 'Sales Support' team to ensure a forced provide is done, the system sales use will prefer a working line takeover which would cease the existing line you said EE currently use.

Re: Is it possible to have two separate providers in one house

DavidM — Tue, 14 Mar 2023 16:33:08 GMT

Hi @LauraR and welcome to our community.

@-Richie- advice is perfect. Call the sales team on 0330 1234 150 and they'll get the order in place for you.

Cheers

David

Re: Is it possible to have two separate providers in one house

rugbyguy — Wed, 22 Mar 2023 13:21:25 GMT

Hi there,

YES no prob's.

Either thru BT or like us rural folks we have Gigaclear which @300Mb faster & cheaper than BT, but only get phone via another provider though, so keep BT if affordable. Rgds