This topic

Moving home

keithp — Tue, 25 Apr 2023 08:49:33 GMT

Can't get through to BT - so can anyone help please. We are moving home to a house which does not have a phone. They have the BT sockets - just no line. Anyone know how much notice BT will need to install a new line? We have broadband as well, so that would need sorting at the same time.

Cheers.

Keith

Re: Moving home

gg30340 — Tue, 25 Apr 2023 08:52:47 GMT

At least two weeks notice but you can contact them now and give them the date when you want the move to take place.

Moving Home with BT | Moving Broadband to a New Home | BT

Re: Moving home

imjolly — Tue, 25 Apr 2023 08:54:19 GMT

BT page for home movers says 2 weeks at least

https://www.bt.com/manage/moving-home/

you need to keep trying 03301234150

Re: Moving home

keithp — Tue, 25 Apr 2023 09:22:50 GMT

I had 08007830235 is that wrong?