This topic

Eero pro 6 as main router

Tamrind — Wed, 03 May 2023 21:04:49 GMT

Hi all please bear with me an a novice with tech. Just got given Eero pro 6. I've got it set up and WiFi configured in eero app. Every time I remove the red gigabit cable from BT hub 2 and plug it into Erro port, the light goes red. Any help would be highly appreciated. Thank you 🙏🏽

Re: Eero pro 6 as main router

Dangerousdriver77 — Wed, 03 May 2023 21:43:58 GMT

Have you entered the BT details into the new router via the admin page of the Eero router?

Re: Eero pro 6 as main router

Tamrind — Wed, 03 May 2023 21:52:34 GMT

Hi I was given the option to create a WiFi connection by the erro app, and used the same one that's on the BT hub 2.

Re: Eero pro 6 as main router

Dangerousdriver77 — Wed, 03 May 2023 21:54:31 GMT

Hey, when you say you used the same one as the BT Hub, I assume you mean you’ve used the same settings?

Setting the new router as PPoE and VLAN ID as 101 etc?

Re: Eero pro 6 as main router

Tamrind — Wed, 03 May 2023 21:59:53 GMT

Like I've said this is all new to me. Connected erro to BT H2 via ethernet cable and used the erro app to configure eero. When I disconnected the bt H2 red cable and plug it in eero it goes red. Sorry am rubbish with tech.

Re: Eero pro 6 as main router

Tamrind — Wed, 03 May 2023 22:04:08 GMT

I believe its a protocol called PPPOE? help in setting up the configuration could help am guessing.

Re: Eero pro 6 as main router

licquorice — Thu, 04 May 2023 07:22:50 GMT

@You need to configure the WAN for PPPoE with the generic details of username bthomehub@btbroadband.com and password BT you don't need to enter the VLAN id as mentioned by @Dangerousdriver77 as that is done by the ONT

Re: Eero pro 6 as main router

Tamrind — Thu, 04 May 2023 07:28:27 GMT

Thank you @Dangerousdriver77 @licquorice I was confused and kept trying to find pppoe settings on my BT h2 settings. I've managed to configure it on my Eero network settings and sorted it out last night.

Thanks for your patience and support 🙏🏽🙏🏽

Re: Eero pro 6 as main router

licquorice — Thu, 04 May 2023 07:31:26 GMT

Pleased you got it sorted