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TP Link Archer AX 50

murrell — Thu, 11 May 2023 09:41:52 GMT

Hello,

I have FTTP 500 MB BT fibre on my TP Link Archer AX 50, am getting slow speeds and I'm unsure why.

Doing a download test on a device on the network at a quiet time, I am getting 1.83mb down and 18.1 up. I have disabled QoS on the router as some say this can cause an issue. The router has been rebooted several times but hasn't been reset to factory settings for a few months. No errors, criticals or alerts in the log.

Is this a known issue with replacing the BT Hub? What troubleshooting steps could I take?

Thanks.

Re: TP Link Archer AX 50

licquorice — Thu, 11 May 2023 10:13:44 GMT

The graph is showing usage, not speed, and is in MegaBytes.

Re: TP Link Archer AX 50

TimCurtis — Thu, 11 May 2023 14:26:52 GMT

@murrell

Which means that at the peak speed you're getting just under your package max of 500Mbps.