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BT Wholehome wifi discs setting to 2.4 MHz

cdollimo — Mon, 12 Jun 2023 10:06:21 GMT

I have a device that I'm trying to connect to the network that can only connect on 2.4 MHz, it appears the auto negotiation fails. Can I set a disc to 2.4 MHz or failing that set a device to 2.4MHz.

Re: BT Wholehome wifi discs setting to 2.4 MHz

cdollimo — Wed, 14 Jun 2023 12:39:05 GMT

Have done some more research I've found the answer....

Then on the setup tab scroll to the bottom and toggle the field at the end of this message:

2.4GHz Device Setup Mode

If you're having trouble pairing a smart 2.4GHz device to your Whole Home Wi-Fi network due to a conflict with 5GHz, you can temporarily enable 2.4GHz-only mode. Turning on 2.4GHz Device Setup Mode will disable 5GHz on all discs for 30 minutes or until you turn it off.
2.4GHz Device Setup Mode:

Re: BT Wholehome wifi discs setting to 2.4 MHz

PaddyB — Wed, 14 Jun 2023 13:27:35 GMT

Hi @cdollimo,

Thank you for posting back to update the thread.

Thanks,

Paddy