https://community.bt.com/t5/Home-setup-Wi-Fi-network/How-do-I-know-if-I-need-to-return-my-old-hub-and-router-please/m-p/2299771#M203034 <P>I have recently upgraded to a smarthub and now have the attached items to dispose of. No message received from BT requesting items. Can I just recycle?<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20230623_150641.jpg" style="width: 741px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/81097i582F9C2344329CC7/image-size/large?v=v2&amp;px=999" role="button" title="20230623_150641.jpg" alt="20230623_150641.jpg" /></span></P> Fri, 23 Jun 2023 15:57:48 GMT Williecott 2023-06-23T15:57:48Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/How-do-I-know-if-I-need-to-return-my-old-hub-and-router-please/m-p/2299771#M203034 <P>I have recently upgraded to a smarthub and now have the attached items to dispose of. No message received from BT requesting items. Can I just recycle?<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20230623_150641.jpg" style="width: 741px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/81097i582F9C2344329CC7/image-size/large?v=v2&amp;px=999" role="button" title="20230623_150641.jpg" alt="20230623_150641.jpg" /></span></P> Fri, 23 Jun 2023 15:57:48 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/How-do-I-know-if-I-need-to-return-my-old-hub-and-router-please/m-p/2299771#M203034 Williecott 2023-06-23T15:57:48Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/How-do-I-know-if-I-need-to-return-my-old-hub-and-router-please/m-p/2299773#M203035 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/301078">@Williecott</a></SPAN>, thanks for your post. I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to arrange packaging for you to return these items for recycling.</P> <P>Cheers</P> <P>John</P> Fri, 23 Jun 2023 16:09:05 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/How-do-I-know-if-I-need-to-return-my-old-hub-and-router-please/m-p/2299773#M203035 JohnC2 2023-06-23T16:09:05Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/How-do-I-know-if-I-need-to-return-my-old-hub-and-router-please/m-p/2299774#M203036 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/301078">@Williecott</a>&nbsp; I would recycle the white modem via Ebay, they are still sought after.</P> Fri, 23 Jun 2023 16:10:47 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/How-do-I-know-if-I-need-to-return-my-old-hub-and-router-please/m-p/2299774#M203036 licquorice 2023-06-23T16:10:47Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/How-do-I-know-if-I-need-to-return-my-old-hub-and-router-please/m-p/2299782#M203037 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/211700">@JohnC2</a>&nbsp;- thanks John. Would be pleased to receive the relevant packaging for recycling. I have sent a response to the private message.</P> Fri, 23 Jun 2023 17:37:50 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/How-do-I-know-if-I-need-to-return-my-old-hub-and-router-please/m-p/2299782#M203037 Williecott 2023-06-23T17:37:50Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/How-do-I-know-if-I-need-to-return-my-old-hub-and-router-please/m-p/2299844#M203041 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/301078">@Williecott</a></SPAN>, I've ordered the returns bag for you.</P> <P>Cheers</P> <P>John</P> Sat, 24 Jun 2023 08:02:37 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/How-do-I-know-if-I-need-to-return-my-old-hub-and-router-please/m-p/2299844#M203041 JohnC2 2023-06-24T08:02:37Z