This topic

Upload Speed on third party router

Paulo4 — Fri, 30 Jun 2023 14:01:33 GMT

Hi all

I have recently changed my router to a tp-link AX5400 after following the various instructions on the forums about connecting it directly to the ONS and putting it in PPPOe the wifi speeds are now much better. However, when I am wired my download is still 900 Mpbs but upload is only 0.55 Mpbs, have I missed something?

Thanks

Re: Upload Speed on third party router

licquorice — Fri, 30 Jun 2023 14:06:22 GMT

No idea, but its a problem with the Tp Link if speeds are OK on wifi but not Ethernet.

Re: Upload Speed on third party router

Crimliar — Fri, 30 Jun 2023 14:25:28 GMT

If you can try from a different wired device - should that work just fine then it's likely to be the network settings on the first device that need looking at. The most common cause is that at some point they've been set manually and worked just fine, but they're now not working with some settings difference with the new router. As an example using DHCP your TP-Link router probably sets the gateway as 192.168.1.1 while on the SH2 I believe it's 192.168.1.254
Should that be the case a DHCP set client will adapt correctly but a client with the network settings set manually wouldn't!

Re: Upload Speed on third party router

Paulo4 — Fri, 30 Jun 2023 14:53:14 GMT

You are correct, I have wired on another laptop and both download and upload are fine. What do I need to do to my PCs connection to reset it?
Thanks

Re: Upload Speed on third party router

licquorice — Fri, 30 Jun 2023 15:08:57 GMT

Settings > Network and Internet > Advanced Network settings > Select your Ethernet adapter and disable it, then enable it.

Re: Upload Speed on third party router

Paulo4 — Fri, 30 Jun 2023 15:15:00 GMT

Tried that, still the same. Also tried a different RJ45

Re: Upload Speed on third party router

Paulo4 — Fri, 30 Jun 2023 15:34:11 GMT

The upload speed is fine on PC if I switch to wifi instead of wired. As soon as I go back to wired it upload is shocking. I am very confused?!

Re: Upload Speed on third party router

licquorice — Fri, 30 Jun 2023 15:39:27 GMT

Just to clarify,

upload speed is ok on laptop1 wifi but not Ethernet if using TP Link router

upload speed is ok on laptop2 wifi and Ethernet if using TP Link router.

Is upload speed ok on laptop 1 wifi and Ethernet if using BT hub?

Re: Upload Speed on third party router

Paulo4 — Fri, 30 Jun 2023 15:42:24 GMT

Hi licquorice

That is correct, I had no problems with upload on anything with the BT Hub

Re: Upload Speed on third party router

gg30340 — Fri, 30 Jun 2023 16:08:38 GMT

Rather than just disabling and enabling the network adaptor try resetting it. This will uninstall and reinstall the network adaptor etc back to the default settings.

Go to settings > Network & Internet settings > scroll down and click on Network Reset > Reset Now.

Re: Upload Speed on third party router

Paulo4 — Fri, 30 Jun 2023 16:15:26 GMT

I have also tried resetting network connections to no avail. From a google it looks like it could be something to do with DHCP but I really don't understand why it would only effect one PC so don't really want to start messing with that!

Re: Upload Speed on third party router

licquorice — Fri, 30 Jun 2023 16:18:32 GMT

I'm having difficulty understanding why it is just a problem with upload and not download. If it was a DHCP/IP addressing issue it would affect download as well as upload.

Re: Upload Speed on third party router

Paulo4 — Fri, 30 Jun 2023 16:36:14 GMT

I have fixed it, it would seem it was a Windows update and is to do with my Killer E2400 Gigabit Ethernet Controller. Although I didn't have any of the killer software installed on my PC I did have the KillerNetworkService.exe service running. I downloaded KillerSoftwareUninstaller which has scanned my PC and done the trick in removing the problems services

Thanks everyone for your assistance!