BTsmart hub2 Ethernet connection to Sky+HD box

Bigfoot7 — Fri, 13 Oct 2023 13:52:15 GMT

Hi guys

Our Sky+HD system had been working perfectly for many years with box connected to the BT broadband router via cat 6 Ethernet cable.

Just recently we upgraded to the BT home hub2 on Halo 3+ and realised that the sky+ HD box was not connected to the router.

All other devices were working fine so tried resetting the router and the Sky+HD box without succes.

I also tried a factory reset on the router and swapping over with the Fire TV Ethernet cable which also goes back to the router.

I can get connection via wifi but want the speed and reliability of the Ethernet.

I did get the Ethernet to connect once but I hadn't done anything, we turned the TV on one morning and it had connected to Ethernet but a few minutes later it disconnected and returned to wifi.

Is this a problem that anyone else has had before or any ideas how to get the sky box onto the Ethernet connection?

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BTsmart hub2 Ethernet connection to Sky+HD box