This topic

Port forwarding Camera I-P`s

Gadgetpete — Wed, 25 Oct 2023 17:30:06 GMT

I am trying to get my Security Camera`s back online. I have managed with 3 of them but the last 2 are proving problematic. The issue appears to be related to Port forwarding?. 3 camera`s have no issues, but using the dedicated I-P address` for the other two brings up error “Camera` not found”. The only difference would appear to be that the 2 cam`s concerned are POE and not just Cat5 Hard wired or Wi-Fi. I should note that ALL 5 worked with my previous I-P supplier (K-Com) and a T-P Link Router.

Edit:- It has been suggested to turn off "Smart Setup". But mine only shows as "restart hub"

Pete

Re: Port forwarding Camera I-P`s

gg30340 — Wed, 25 Oct 2023 17:37:23 GMT

Smart set up has been removed from BT Hubs and is no longer relevant.

Re: Port forwarding Camera I-P`s

gg30340 — Wed, 25 Oct 2023 17:57:14 GMT

I could be wrong but I think the BT Smarthub does not support POE. If I'm correct you would need to get a POE injector, cost about £15 or change the 2 cameras.

Re: Port forwarding Camera I-P`s

Les-Gibson — Wed, 25 Oct 2023 18:52:35 GMT

Are you trying to access the cameras remotely using their local (192.xxx.xxx.xxx) IP address? if so it wont work even if port forwarding is correctly setup, I suspected those that are working are using DDNS addresses

Re: Port forwarding Camera I-P`s

Gadgetpete — Wed, 25 Oct 2023 19:24:56 GMT

Out side of the Location, They are accesed via my DDNS (No-Ip) the 3 Cams work perfectly It`s only the two POE cam`s that give issue.
Pete

Re: Port forwarding Camera I-P`s

Gadgetpete — Wed, 25 Oct 2023 19:29:08 GMT

The POE injector(s) are set up to feed via the Hub. Which feeds to the Router. What bugs me is they ALL worked with the previous tp-Link Router!. I quite literaly transposd the settings verbatim. Pete

Re: Port forwarding Camera I-P`s

Les-Gibson — Thu, 26 Oct 2023 10:54:29 GMT

The only thing that comes to mind is the change in gateway address (from 192.168.1.1. to 192.168.1.254), are the two that aren't working setup with static IP and gateway?

Re: Port forwarding Camera I-P`s

Gadgetpete — Mon, 30 Oct 2023 07:46:32 GMT

Hi
Gateway i-p is shown as 192.168.1.1?. However the software will not allow me to change it?. Waiting advice from software supplier.
thanks Pete

Re: Port forwarding Camera I-P`s

Les-Gibson — Mon, 30 Oct 2023 10:27:10 GMT

There should be a way to reset the cameras to factory settings, try that and set them up again from scratch.