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Deco X55 Wifi 6

moakley24 — Tue, 31 Oct 2023 08:27:45 GMT

Hello, I have the Deco X55 mesh set up in my home - ONT>Deco no need for the SH2 as I dont use digital voice, I am unable to toggle or even see the wifi 6 toggle in the Deco app they are capable of it, curious as to what could be causing this?
Thanks.

Re: Deco X55 Wifi 6

licquorice — Tue, 31 Oct 2023 08:31:27 GMT

Not entirely sure why you are posting the question on a BT forum rather than a Deco forum.

Re: Deco X55 Wifi 6

moakley24 — Tue, 31 Oct 2023 08:33:22 GMT

My ISP is BT - so I have removed the SH2 and replaced with a Deco in router mode, I am trying to understand why I may not be getting wifi 6, if I need to reintegrate the hub or whether it is a package problem as I am on fibre 500.

Re: Deco X55 Wifi 6

Keith_Beddoe — Tue, 31 Oct 2023 08:37:05 GMT

Deco forum

https://community.tp-link.com/en/home/forum/39?keyword=x55&sourceType=TOPIC

Re: Deco X55 Wifi 6

licquorice — Tue, 31 Oct 2023 08:36:31 GMT

It has absolutely nothing to do with BT, it's a Deco question.

You wouldn't ask your electricity supplier about a problem with your television.

Re: Deco X55 Wifi 6

moakley24 — Tue, 31 Oct 2023 08:37:53 GMT

Thanks for your help, and for being so welcoming.

Re: Deco X55 Wifi 6

Keith_Beddoe — Tue, 31 Oct 2023 08:52:32 GMT

See https://community.bt.com/t5/Announcements-Guides-Community/Welcome-to-the-BT-Community-Forum/td-p/1545504

Also https://community.bt.com/t5/Announcements-Guides-Community/BT-Community-User-Guidelines/td-p/1375043

All of us here are just customers who try help with BT products and services, in out own time. We would not be able to help with third party devices.

Re: Deco X55 Wifi 6

Anonymous — Tue, 31 Oct 2023 08:49:34 GMT

I suspect you're confused around WiFi 6. It isn't something you turn on or off, neither is it something visible as a separate entity. If your client devices support WiFi 6 then they should simply use it automatically.

Re: Deco X55 Wifi 6

licquorice — Tue, 31 Oct 2023 08:51:26 GMT

That was my understanding, but wasn't sure if Deco had some weird configuration options hence pointing to Deco forum

Re: Deco X55 Wifi 6

Anonymous — Tue, 31 Oct 2023 09:32:46 GMT

@licquoricewrote:
That was my understanding, but wasn't sure if Deco had some weird configuration options hence pointing to Deco forum

There may well be an option to restrict it, same as you can generally set b, g, n & ac on WiFi 5. It's also possible that @moakley24 is actually meaning the 6GHz backhaul of WiFi 6e. But definitely a question for the Deco forum.

Re: Deco X55 Wifi 6

moakley24 — Tue, 31 Oct 2023 09:34:16 GMT

That is the one, I have now posted in the correct forum, thnaks.

Re: Deco X55 Wifi 6

yeng75869 — Thu, 29 Aug 2024 03:10:58 GMT

Are you still using an old Deco model which are not WiFi 6 capable https://www.tp-link.com/ph/home-networking/deco/deco-x80-5g/ ? If so, the toggle might not appear. But if all your Deco units are X55 or in another Wi-Fi 6 model, try to update the app itself so that you can have access to certain features.