This topic

Move FTTP master socket

DomCDogg — Mon, 20 Nov 2023 00:15:38 GMT

I need to move my master socket left 6 inches. Who would I need to contact in order to get this sorted?

Re: Move FTTP master socket

imjolly — Mon, 20 Nov 2023 07:58:24 GMT

are you a BT broadband customer?

Re: Move FTTP master socket

DomCDogg — Mon, 20 Nov 2023 08:19:36 GMT

No, utility warehouse

Re: Move FTTP master socket

Keith_Beddoe — Mon, 20 Nov 2023 08:26:51 GMT

@DomCDogg

You would need to contact them, and ask for a master socket shift, and they would pass the request to Openreach. There would be a charge for this, so Utility Warehouse should inform you beforehand.

I think you mean FTTC master socket, as FTTP does not use the master socket.

This forum is for BT Retail customers only. Utility Warehouse may have their own user forum.