This topic

Replacing BT Smart Hub 2

joe10190 — Mon, 27 Nov 2023 08:02:56 GMT

I need to replace my Smart Hub 2 as it is not possible to fully disable the EMF radiation that is transmitted as part of it's DECT built in station.

I am sensitive to wireless signals and have had to remove all wireless devices and gone back to being fully hard wired.

I am on FTTP from BT and need to find an alternative router that must have the option to connect 3/4 wired landline phones.

Can you make some suggestions?

Many thanks

Darrell

Re: Replacing BT Smart Hub 2

Keith_Beddoe — Sun, 26 Nov 2023 12:41:14 GMT

@joe10190

Welcome to this user forum for BT Retail phone and broadband customers.

Unfortunately there is no other option than the Smart Hub 2 if you want a BT Retail Phone service.

The only other option would be to use a third party VOIP service and a wired ATA adapter to plug in the phones.

Then you would have to find a basic router which does not have wireless, or has the ability to disable the wireless interface.

You could of course put your Smart Hub 2 into a Faraday Cage, and that would prevent all radiation. You would need to allow a small opening to allow the WAN input, and the phone output connections.

Re: Replacing BT Smart Hub 2

joe10190 — Mon, 27 Nov 2023 07:09:32 GMT

Hi Keith,

thanks for the reply.

Have you idea whether this item would solve the problem?

Love Technologies sell a faraday cage for the BT Smart Hub 2 for £ 37.50.

cheers

Darrell

Re: Replacing BT Smart Hub 2

Keith_Beddoe — Mon, 27 Nov 2023 07:11:02 GMT

@joe10190

Please edit out the link to the site as links to e-commerce sites are not allowed on this forum.

As for the product itself, I cannot actually see a clear picture of the product, only the Smart Hub 2.

It does not show how the connections are made.

You would have to make your own enquiries.

Re: Replacing BT Smart Hub 2

joe10190 — Mon, 27 Nov 2023 07:11:19 GMT

Edit done, thanks for the nudge, new here.

Re: Replacing BT Smart Hub 2

Keith_Beddoe — Mon, 27 Nov 2023 07:13:50 GMT

Thanks for editing out the link.

You can post a screenshot of the product, as long as it does not link back to the site itself.

Its not clear on the picture, how the connections are made, so you would have to ask for more details. I assume its a wire mesh, otherwise it would overheat.

Re: Replacing BT Smart Hub 2

Keith_Beddoe — Mon, 27 Nov 2023 07:36:21 GMT

You would have the power and broadband input, and the phone output.

If you wanted more than one phone connected, you would have to use a phone splitter, or wire it out to extension sockets.

If you find that the product does work, then if you provide some feedback on this forum, it may help other forum members with a similar enquiry.

Re: Replacing BT Smart Hub 2

joe10190 — Mon, 27 Nov 2023 07:40:06 GMT

I will provide feedback if I manage to solve the issue.

cheers
Darrell

Re: Replacing BT Smart Hub 2

Anonymous — Mon, 27 Nov 2023 09:36:48 GMT

Rather strangely, Love Technologies also sell a Faraday Cage for the "BT Add On Disc", with a picture of a white Whole Home WiFi disc.

Doesn't that rather defeat the object of having the disc? 🤔

Re: Replacing BT Smart Hub 2

Keith_Beddoe — Mon, 27 Nov 2023 11:24:41 GMT

@Anonymous

It would be pointless, as even the Ethernet port could not be used, as there would be no wireless link back to the base. I would be very wary of dealing with this company.

Re: Replacing BT Smart Hub 2

licquorice — Mon, 27 Nov 2023 11:31:01 GMT

They are just pandering to a market.