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SH2 Hub Manager Reporting Mystery Device on Port 2

VeteranISPUser — Thu, 30 Nov 2023 20:40:12 GMT

I have a mystery phantom device showing on port 2. The mystery is that port 2 is empty, nothing connected to it.

A MAC address lookup reports Arcadyan Technology Corp, which is a Taiwanese firm.

I will factory reset the SH2 tomorrow just in case, but can anybody throw any light on this device?

Re: SH2 Hub Manager Reporting Mystery Device on Port 2

ptrduffy — Thu, 30 Nov 2023 20:57:31 GMT

I would try setting the "Filter" to "Show Connected" and see if it disappears - as it is, with "Show All" it will show any device that has ever been connected.

Re: SH2 Hub Manager Reporting Mystery Device on Port 2

wkirkman — Thu, 30 Nov 2023 22:44:21 GMT

According to this website:

The Arcadyan device on your network is most likely a DVD player or an LG Smart TV. Arcadyan Technology Corp develops wireless solutions for such electronic appliances.

I would check the MAC Addresses on those types of devices in their settings.

Re: SH2 Hub Manager Reporting Mystery Device on Port 2

DarrenDev — Fri, 01 Dec 2023 04:19:55 GMT

BT Wifi extender discs are made by Arcadyan. Do you have a disc, and did you connect it via cable temporarily to set it up?

Re: SH2 Hub Manager Reporting Mystery Device on Port 2

VeteranISPUser — Fri, 01 Dec 2023 07:33:45 GMT

@DarrenDevwrote:
BT Wifi extender discs are made by Arcadyan. Do you have a disc, and did you connect it via cable temporarily to set it up?

Hi @DarrenDev

It did occur to me, that is a past life, I had Hybrid Connect and Complete WiFi, so I did wonder if that was some debris left over from those times. Thanks for confirming.

It is no surprise, that a factory reset has removed it. It upgraded to v0.41.01.10137-BT at the same time.