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Hybrid connect device.

Richard66 — Tue, 02 Jan 2024 13:37:08 GMT

Hello again,

I have another question. Broadband is working fine, but amongst the upgrade package was sent an EE Hybrid Connect device.We live in a bungalow in South West Wales in quite a remote position. If I connect the Hybrid Connect using ethernet port I have three red bars.If I plug Hybrid Connect paired with hub in the living room I achieve 1blue bar sometimes three red. I'm not very technically minded, any tips that may improve the signal or is it just I live in a low signal area?as I said Broadband is working fine, just wondering if there is any way of improving signal,should we loose Broadband the conventional way.thanks in advance.

Richard

Re: Hybrid connect device.

imjolly — Tue, 02 Jan 2024 13:50:40 GMT

check strength of your EE mobile signal in your area/home and see if some parts of home get better mobile signal

Re: Hybrid connect device.

Anonymous — Tue, 02 Jan 2024 13:57:35 GMT

You could try purchasing some additional aerials & locating the device in the loft if there's power there. There are also external grade aerials you can fit, but you'd probably need advice from a local specialist as to whether it's worthwhile.

Re: Hybrid connect device.

Richard66 — Tue, 02 Jan 2024 14:47:15 GMT

Thank you for your advice

Re: Hybrid connect device.

Richard66 — Tue, 02 Jan 2024 14:48:47 GMT

Thankyou for your advice