https://community.bt.com/t5/Home-setup-Wi-Fi-network/Digital-Voice-Activation/m-p/2340332#M207259 <P>I am trying to get past a Catch 22 situation</P><P>After a few days delay my new services were activated on 10-Jan and I received a message to say the Digital Voice service would be activated within 48 hours. This has not happened, incoming calls can not get through, so as suggested I call the Helpline.</P><P>In spite of the best efforts of the BT Guide he could not do anything as the order is still open 'order is not due to be completed until 18-Jan'. They could not raise a fault or flag an issue until the 'order is completed'.</P><P>Any ideas how I can get someone to look at the problem before the end of next week?</P> Fri, 12 Jan 2024 17:53:38 GMT Derek55 2024-01-12T17:53:38Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Digital-Voice-Activation/m-p/2340332#M207259 <P>I am trying to get past a Catch 22 situation</P><P>After a few days delay my new services were activated on 10-Jan and I received a message to say the Digital Voice service would be activated within 48 hours. This has not happened, incoming calls can not get through, so as suggested I call the Helpline.</P><P>In spite of the best efforts of the BT Guide he could not do anything as the order is still open 'order is not due to be completed until 18-Jan'. They could not raise a fault or flag an issue until the 'order is completed'.</P><P>Any ideas how I can get someone to look at the problem before the end of next week?</P> Fri, 12 Jan 2024 17:53:38 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Digital-Voice-Activation/m-p/2340332#M207259 Derek55 2024-01-12T17:53:38Z