This topic

FTP Upload Issues

Arsie — Fri, 12 Jan 2024 13:53:51 GMT

Hi, I have a webcam and weather station that until recently would upload weather information and a webcam image to my website every minute. This is now very inconsistant and can sometimes be down by 30mins to an hour with no reasons. I am making sure its not the router or BT before I contact my webspace provider, although in the past they have said it is not their end.

Is there a way to check?

Re: FTP Upload Issues

Keith_Beddoe — Fri, 12 Jan 2024 14:01:10 GMT

@Arsie

You could simply run a speed check to see if you upload speed has dropped, although I doubt such a small upload requirement would be affected by this.

Perhaps the webcam and weather station are losing connectivity with the home hub, especially if they are connected via wireless?

Re: FTP Upload Issues

Arsie — Fri, 12 Jan 2024 14:09:54 GMT

The camera and the weather data is available all the time. Their individual programs attempt to connect but fail, and then with rhyme or reason they begin again to upload

Re: FTP Upload Issues

Keith_Beddoe — Fri, 12 Jan 2024 14:18:04 GMT

@Arsie

It could be the FTP host, but unless you have a means of monitoring the outgoing connection, its going to be difficult to prove.

Assuming they are connected to your home hub using wireless, then you could look at the home hub event log to see if you are seeing any wireless disconnections.

If you have no special rules configured on the home hub, then a factory reset of the home hub would be worth a try.

Re: FTP Upload Issues

imjolly — Fri, 12 Jan 2024 14:19:29 GMT

are the camera and webcam connected using wifi to hub? if so have you tried changing the wifi channel in the hub

Re: FTP Upload Issues

Arsie — Fri, 12 Jan 2024 14:20:55 GMT

I will see if I can find the event log

Re: FTP Upload Issues

TimCurtis — Fri, 12 Jan 2024 16:16:18 GMT

@Arsie

Could it be that the wifi channel in the hub has been set to auto and is changing thus causing the drop in connection?

Re: FTP Upload Issues

Arsie — Wed, 17 Jan 2024 12:30:24 GMT

I have tried everything... I have turned both Avast off and Windows firewall still no success or intermittent. My weather station was ofline for 1hr both stats and webcam image. So i turned the router off and all is fine. This is the only way I can resolve this, restarting the router. Surely there must be a solution for this

Re: FTP Upload Issues

Keith_Beddoe — Wed, 17 Jan 2024 12:34:30 GMT

@Arsie

Did you try a factory reset of the home hub?

https://www.bt.com/help/broadband/how-do-i-reset-my-bt-hub-to-its-factory-settings

Re: FTP Upload Issues

Arsie — Wed, 17 Jan 2024 13:00:26 GMT

Hi Yes, I did this over a week ago to see if that would resolve it, but still having the same issues.