This topic

Hidden network

HelloHorace — Thu, 01 Feb 2024 14:14:54 GMT

How can I turn off the hidden network as I am not using BT Whole Home WiFi?

Not only is the hub running hot and wasting electricity.

We can see the network and it asks for a password which we do not know.

Thanks in advance.

Re: Hidden network

chrisjp — Thu, 01 Feb 2024 15:09:29 GMT

If the hidden network is coming from your Wholehome disks (probably their backhaul) and you're not using them, then just unplug them!

Re: Hidden network

HelloHorace — Fri, 02 Feb 2024 15:04:59 GMT

We do not have and never have had any discs plugged in. The hidden network is constantly broadcasting.

Re: Hidden network

Keith_Beddoe — Fri, 02 Feb 2024 16:06:23 GMT

@HelloHorace

Its the backhaul connection for any BT Complete Wi-Fi disks, whether you have any or not.

Re: Hidden network

HelloHorace — Fri, 02 Feb 2024 17:20:08 GMT

Hi Keith,

I know what it is. As my post states, I want to switch it off because it's not in use, wasting electricity and generating unnecessary radiation.

Thanks.

Re: Hidden network

licquorice — Fri, 02 Feb 2024 17:25:18 GMT

Unfortunately, you can't.

Re: Hidden network

Keith_Beddoe — Fri, 02 Feb 2024 17:25:30 GMT

I don`t think that is possible, maybe there is an option on the BT Smart Hub 2 to turn off Wi-Fi, but you will still have radiation from the DECT base unit inside the hub, and you cannot turn that off.

I suspect most of the heat is simply generated by the rest of the internal hardware.

Some info about power usage https://bt-digital-voice.blogspot.com/p/bt-smart-hub-2.html

Re: Hidden network

HelloHorace — Mon, 05 Feb 2024 12:02:31 GMT

Thanks Keith