BT web protect is wrongly blocking website

creativelink — Thu, 15 Feb 2024 16:05:08 GMT

Hello,

I've emailed BT (saferbrowsing@bt.com) twice in the past month with no luck. I'm a web designer and my clients website - no12hotelandbistro.co.uk - is being blocked from BT users when it shouldn't be.

Customers are calling to inform the site is down, so business is being lost.

Is there anything else I can do to sort this out?

Re: BT web protect is wrongly blocking website

Keith_Beddoe — Thu, 15 Feb 2024 16:15:12 GMT

@creativelink

Welcome to this user forum for BT Retail phone and broadband customers.

See this thread https://community.bt.com/t5/Home-setup-Wi-Fi-network/How-do-I-get-a-domain-removed-from-BT-DNS-blacklist/m-p/2228419#M195741

This topic

BT web protect is wrongly blocking website

Re: BT web protect is wrongly blocking website