This topic

Tp Link Deco E4 setup

Ohgivemeabreak — Thu, 29 Feb 2024 14:31:32 GMT

Hi all, how do I find out which type of Internet connection I have?

I'm trying to setup a Deco E4 mesh, and the app is asking for this simple piece of info, and if I don't know it contact my ISP, the have directed me here 🤷.

Screen shot of question and options below, what I do know is I'm fibre to cabinet, then good old copper wire to property.

I can't see anything on the hub which I can recognise as the answer.

Info very much appreciated.

Re: Tp Link Deco E4 setup

imjolly — Thu, 29 Feb 2024 14:33:23 GMT

pppoe

Re: Tp Link Deco E4 setup

Keith_Beddoe — Thu, 29 Feb 2024 14:43:12 GMT

@Ohgivemeabreak

As you will be using it connected to your BT Home hub, the preferred method is to configure it as an access point, but you cannot do that until its configured as a router, you then can change the mode to access point.

I use the Deco E4 here, in access point mode, and its superb.

Re: Tp Link Deco E4 setup

Ohgivemeabreak — Thu, 29 Feb 2024 14:42:03 GMT

Thank you.

Can I ask what that even means please?

I'm curious now.

Thanks again.

Re: Tp Link Deco E4 setup

Keith_Beddoe — Thu, 29 Feb 2024 14:46:45 GMT

Access point means it replaces the wireless signal from the home hub, and creates its own wireless mesh. You then turn off wireless on the home hub.

You lose some functionality like parental controls.

Re: Tp Link Deco E4 setup

Ohgivemeabreak — Thu, 29 Feb 2024 14:46:50 GMT

Sounds great but how do I do all that?

I'm following the installation app and needed the Internet connection type to continue on.

Is this what you mean by configure as a router, and once that's done I'll have other options?

Re: Tp Link Deco E4 setup

Keith_Beddoe — Thu, 29 Feb 2024 14:51:16 GMT

You have to start in router mode, and it creates a totally separate IP subnet which can present issues if you use it for gaming.

To switch to access mode see https://www.tp-link.com/uk/support/faq/1842/

Re: Tp Link Deco E4 setup

Ohgivemeabreak — Thu, 29 Feb 2024 15:24:51 GMT

Does not seem to like pppoe.

Go through setup only to get unable to connect to Internet?

I didn't think setting this up was going to be so damn difficult.

Re: Tp Link Deco E4 setup

Keith_Beddoe — Thu, 29 Feb 2024 15:29:23 GMT

pppoe is only use if you are connecting to a modem.

I do not remember any specific issues during initial setup, I thought there was a auto detect option. All it needs to do is to get a connection to the Internet.

Re: Tp Link Deco E4 setup

licquorice — Thu, 29 Feb 2024 15:27:42 GMT

Have you entered the PPPoE username and password of bthomehub@btbroadband.com and BT ?

Re: Tp Link Deco E4 setup

licquorice — Thu, 29 Feb 2024 15:30:00 GMT

@Ohgivemeabreak Lets start again.

What physical connections have you made, what ports are connected where?

Re: Tp Link Deco E4 setup

Keith_Beddoe — Thu, 29 Feb 2024 15:30:31 GMT

@licquorice

That only applies if you are connecting it to a modem.

I an sure there was a setup wizard to auto detect the connection type.

Re: Tp Link Deco E4 setup

licquorice — Thu, 29 Feb 2024 15:33:58 GMT

@Keith_Beddoe The OP hasn't specified how he is connecting the device. We don't know if he is connecting to a BT Hub or directly to the ONT.

Re: Tp Link Deco E4 setup

Keith_Beddoe — Thu, 29 Feb 2024 15:35:20 GMT

Just see https://www.tp-link.com/uk/support/faq/2464/

Connect the first unit to an Ethernet port on the home hub, the Deco will see that as a modem and allow Internet access.

You then change it to access mode, it then reboots, and that is it.

You can then add extra nodes via the app.

It cannot get any simpler.

Re: Tp Link Deco E4 setup

Keith_Beddoe — Thu, 29 Feb 2024 15:36:43 GMT

First post "I'm fibre to cabinet, then good old copper wire to property."

Re: Tp Link Deco E4 setup

licquorice — Thu, 29 Feb 2024 15:38:18 GMT

Missed that

Re: Tp Link Deco E4 setup

Keith_Beddoe — Thu, 29 Feb 2024 15:44:49 GMT

@Ohgivemeabreak

If you simply follow the instructions, it automatically gets an IP (LAN) address from the home hub to start with. That allows an Internet connection to register the device against your TP Link ID.

You then simply change the mode from the advanced menu.

If you think you have done it wrong, then simply factory reset it, and start again and let it detect the connection type.