This topic

New hub connect

Bh1 — Tue, 19 Mar 2024 15:12:36 GMT

I have received a new hub and a connection date has been changed to 26 th. Can I connect the new hub now and use with my current contract or should I wait till the 26th to change the hubs over?

Re: New hub connect

imjolly — Tue, 19 Mar 2024 15:17:18 GMT

you can replace your existing hub if current BT customer with the new SH2 now if you want. to save a lot of wifi hassle I would change the new SH2 SSID to that of old hub and also change password that way your existing wifi devices will just connect without change

Re: New hub connect

Keith_Beddoe — Tue, 19 Mar 2024 15:16:18 GMT

@Bh1

Welcome to this user forum for BT Retail phone and broadband customers.

If its a BT Smart Hub 2 you have been given, then that will work with all BT Broadband services.