This topic

BT is blocking access to a website

WallisW — Wed, 17 Apr 2024 07:38:02 GMT

I have an issue with BT having blocking a website we have built. Its definitely a problem caused by BT and is affecting access. I only managed to access the site by changing DNS provider in browser setting from the default provider in my case this is BT to any other DNS provider then I can access the site.

Please can someone at BT unblock the domain. The URL is https://accessallarts.skyarts.uk/

Many thanks

The only way to access the site for

Re: BT is blocking access to a website

Keith_Beddoe — Wed, 17 Apr 2024 07:42:58 GMT

See https://www.bt.com/help/security/parental-controls/i-ve-got-a-problem-with-bt-parental-controls#incorrect

You can contact BT on an email link which is posted on that page,

Re: BT is blocking access to a website

licquorice — Wed, 17 Apr 2024 07:46:56 GMT

Works fine for me using BT DNS.

Re: BT is blocking access to a website

gg30340 — Wed, 17 Apr 2024 09:12:59 GMT

I can also access it using BT.

Re: BT is blocking access to a website

Crimliar — Wed, 17 Apr 2024 20:19:52 GMT

While I'm not currenty using BT DNS, Web Protect blocks the site to me. Something that no one else has mentioned though is that the name itself is trademarked, so I wouldn't be surprised if it were difficult to keep off the blocklists or even faced a takedown request!