https://community.bt.com/t5/Home-setup-Wi-Fi-network/EE-Digital-Voice-and-broadband-installation/m-p/2380178#M210394 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000019128.jpg" style="width: 721px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/84405iD75347FD1EB6EF47/image-size/medium?v=v2&amp;px=400" role="button" title="1000019128.jpg" alt="1000019128.jpg" /></span></P><P> <SPAN>Is this acceptable for installing the fibre box?&nbsp; That is I'm not sure if it's a red wire or fibre but should it be just left there? Also, is no attempt to tidy up acceptable? On top of that the Kelly Communications guy did not test the phone after installing a home phone adaptor for the phone my vulnerable mother in law wanted to keep. I'm disgusted I had to do a 70 mile round trip to see the adaptor was not synced to the hub.</SPAN></P> Fri, 26 Apr 2024 20:01:55 GMT SteveF 2024-04-26T20:01:55Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/EE-Digital-Voice-and-broadband-installation/m-p/2380178#M210394 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000019128.jpg" style="width: 721px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/84405iD75347FD1EB6EF47/image-size/medium?v=v2&amp;px=400" role="button" title="1000019128.jpg" alt="1000019128.jpg" /></span></P><P> <SPAN>Is this acceptable for installing the fibre box?&nbsp; That is I'm not sure if it's a red wire or fibre but should it be just left there? Also, is no attempt to tidy up acceptable? On top of that the Kelly Communications guy did not test the phone after installing a home phone adaptor for the phone my vulnerable mother in law wanted to keep. I'm disgusted I had to do a 70 mile round trip to see the adaptor was not synced to the hub.</SPAN></P> Fri, 26 Apr 2024 20:01:55 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/EE-Digital-Voice-and-broadband-installation/m-p/2380178#M210394 SteveF 2024-04-26T20:01:55Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/EE-Digital-Voice-and-broadband-installation/m-p/2380355#M210416 <P>This is the BT residential community forum but as you say your with EE you should post on the EE community forum&nbsp;<A href="https://community.ee.co.uk/" target="_blank" rel="noopener">https://community.ee.co.uk/</A>&nbsp;</P> Sat, 27 Apr 2024 17:49:51 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/EE-Digital-Voice-and-broadband-installation/m-p/2380355#M210416 David500 2024-04-27T17:49:51Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/EE-Digital-Voice-and-broadband-installation/m-p/2380405#M210418 <P>Understood. Thanks!</P> Sat, 27 Apr 2024 23:42:08 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/EE-Digital-Voice-and-broadband-installation/m-p/2380405#M210418 SteveF 2024-04-27T23:42:08Z