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How much info can the account holder see?

HelenTrue — Tue, 07 May 2024 11:48:58 GMT

Hi I live in a shared house and we have BT broadband and a BT router. Can the account holder see which websites are being accessed from any/all devices connected to the Wifi (either in real time or by looking back at a later point). Can they request this info from BT? Also, can the account holder can see if one or more of the devices in the house is purposely disconnected from the WiFi. Ie if I turn off WiFi on my phone, will the account holder see that I have turned it off? Finally, is it possible for the account holder to track certain words or phrases if they are put into search engines? Thanks

Re: How much info can the account holder see?

Keith_Beddoe — Tue, 07 May 2024 11:54:51 GMT

@HelenTrue

Welcome to this user forum for BT Retail phone and broadband customers.

Its not possible to do any of those things with a BT Home Hub.

Re: How much info can the account holder see?

HelenTrue — Tue, 07 May 2024 13:29:27 GMT

Thanks. Sorry, have I posted this in the wrong forum? So the owner definitely can't see which websites are being accessed via the BT wifi/router? Thanks

Re: How much info can the account holder see?

licquorice — Tue, 07 May 2024 13:41:14 GMT

I guess you're not entirely suited for house sharing.

Re: How much info can the account holder see?

Keith_Beddoe — Tue, 07 May 2024 13:45:00 GMT

@HelenTrue

That is correct.