Not getting guaranteed speeds

ItsxFin — Tue, 04 Jun 2024 21:50:57 GMT

To start it off, I recently upgraded my BT Broadband to the Full Fibre 500 with Halo 3. I used to have the package that gave me 75mbps but now im supposed to be getting 500mbps or near enough.

Its been about a week now and Ive noticed that my Wifi speeds haven’t risen above 200mbps. I can’t check the Wifi speed on the BT App anymore (i used to before I upgraded) and sometimes i notice my speeds drop as low as 60mbps.

I don’t know what to do. Ive tried restarting my router and disconnecting my devices from the internet. Any help would be appreciated

Re: Not getting guaranteed speeds

chrisjp — Tue, 04 Jun 2024 22:14:25 GMT

The 500Mbps is only guaranteed at the router and at any equipment connected by ethernet cable. The WiFi speed will be affected by many factors - distance from the hub, interference from nearby WiFi installations etc, and will be unlikely to ever reach 500Mbps. The 200Mbps that you're getting seems to me to be pretty good.

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Not getting guaranteed speeds

Re: Not getting guaranteed speeds