This topic

Full Fibre in a flat, installation.

RobinsonUK — Tue, 09 Jul 2024 05:56:56 GMT

I've ordered this full fibre 500. I live in a second floor flat however and I'm not entirely sure how OpenReach will go about performing the installation. I own this flat, not the entire building so I'm a little anxious about what they're going to do here.

Has anyone got any experience of this?

Re: Full Fibre in a flat, installation.

Keith_Beddoe — Tue, 09 Jul 2024 06:00:27 GMT

Have you seen this page https://www.openreach.com/help-and-support/full-fibre-broadband-installation-checklist

Re: Full Fibre in a flat, installation.

RobinsonUK — Tue, 09 Jul 2024 06:08:41 GMT

Yes. I've browsed all of that. But things I don't understand: wayleave, etc. I'm not the freeholder. I own an apartment (leasehold). OpenReach haven't asked me about this however. Is there a way to know if any of the other flats already have full fibre? That may be a reason why I haven't been asked, unless they just assume this is "allowed".

Re: Full Fibre in a flat, installation.

Keith_Beddoe — Tue, 09 Jul 2024 06:09:45 GMT

Check the addresses of the other flats, as well as yours, to see what is available.

Use the address checker on the page below, and post the results, but edit out address details first, but leave the exchange name and cabinet number showing.

https://www.broadbandchecker.btwholesale.com/#/ADSL

Re: Full Fibre in a flat, installation.

RobinsonUK — Tue, 09 Jul 2024 06:13:22 GMT

Is this the key phrase in the report?

"ONT exists with active service. A spare port may be available or a single port ONT may be swappable to a multiport ONT. A new ONT may be ordered".

Re: Full Fibre in a flat, installation.

RobinsonUK — Tue, 09 Jul 2024 06:31:16 GMT

Apologies. I should've posted the report. Also apologies, probably better as screenshot than text.

Re: Full Fibre in a flat, installation.

RobinsonUK — Tue, 09 Jul 2024 06:32:30 GMT

Re: Full Fibre in a flat, installation.

Keith_Beddoe — Tue, 09 Jul 2024 06:34:01 GMT

Yes, that means that fibre is already installed in the flats, you just need to place an order with BT.

Re: Full Fibre in a flat, installation.

RobinsonUK — Tue, 09 Jul 2024 06:37:11 GMT

Fantabulastic. Thanks Keith.