This topic

Bad Gaming Experience FC24

danm2022 — Tue, 05 Mar 2024 21:16:38 GMT

Hi everyone I'm on Full Fibre 500.

I have a PS5 using a cat 8 ethernet cable, and my experience every single game is grim.

My gameplay has input delay very slow it's just awful. Every single game feels different in a bad way I have to compensate when I play all the time even with a solid set up.

I'm 99% if the time matched with players in Netherlands, Germany and France. Always a bad experience.

I've been on with Playstation and they are looking in to it.

However played a guy today in United Kingdom I think local to me too as we where using the same club team, a horrible experience. I won but the gameplay was very slow plus visual lag on screen.

I want to ask, is this something to do with the package I'm on? a router setting? a BT issue? everything else seems to be fine in my network connection. But I'm looking at maybe going with a different ISP if this can't be sorted.

I currently have

- default firewall

- Wired connection

- UPnP off and additional security off.

-DMZ off

I've tried 100's of different combinations with these settings on and off and even default firewall off nothing helps.

Thank you for any help.

Re: Bad Gaming Experience FC24

Hazza2107 — Tue, 23 Apr 2024 17:45:02 GMT

Hi mate,
I was having the same issue with Xbox series X, tried every setting under the sun. I upgraded my package and got new cables for hard wired connection nothing worked.

decided to get a cheap third party router and it’s completely fixed the issue!
I went with the Tp- link archer ax1500, £45. This is compatible with full fibre and plugs directly into the ONT (providing you don’t want to use a land line).

This has allowed me to enable Qos and prioritise the bandwidth for the Xbox. It also helps that the router provides two SSIDs so the Xbox can be hard wired and utilise the 5ghz SSID.

hope that helps

Re: Bad Gaming Experience FC24

djenson2000 — Sun, 12 May 2024 14:10:12 GMT

Are you using a cable direct to router, or via powerline adapters? On a FF500 plan, you should not be having any issues.

Re: Bad Gaming Experience FC24

seabassbluesman — Wed, 17 Jul 2024 21:53:50 GMT

I have the exact same problem. I highly recommend getting a CAT 6 cable instead of your 8 as I read 8's can cause problems with the PS5. I switched from an 8 to a 6 and although I still get delay, there is a big improvement. I now at least get some playable games on EAFC24, whereas with the cat 8 cable, hardly any games were playable.

I've had this heavy delay problem for about 4 years so I feel your pain and hope things improve for you.

Re: Bad Gaming Experience FC24

seabassbluesman — Wed, 17 Jul 2024 22:04:58 GMT

Thanks @Hazza2107 . I have the same problems, almost every game of EAFC is slow with input delay and there is absolutely nothing wrong with the Internet when tested by BT or Openreach. I can only get ISP's that use Openreach, can't get Virgin because of where I live. So I've been stuck with input delay for 4 years. Like yourself, I've tried everything.

So I'm going to take your advice and try a 3rd party router. Will try and get the Tp- link archer ax1500 too.

Fingers crossed 🤞

Re: Bad Gaming Experience FC24

djenson2000 — Wed, 17 Jul 2024 23:00:01 GMT

If your PS5 is connected via ethernet directly to the router (No powerline adapters), and other devices in your home are not actively being used to upload/download large amount of data (such as phones using google photos or other people downloading games) then you are not going to see any improvement from a router using QoS, other than the improvement in your head.

I'd strongly point to other players of EAFC claiming lag, when they don't have this issue with other games. This would suggest and issue with the EAFC servers, rather than your connection.

Test for packet loss and high latency. If all good, its highly unlikely that your connection is at fault.

Re: Bad Gaming Experience FC24

seabassbluesman — Wed, 17 Jul 2024 23:18:44 GMT

Thanks very much for your reply(very quick too, so I'm grateful).

I've always used a lan cable direct to my router from PS5, I also starting turning off all devices connected to my WiFi and this makes the delay noticeably better although still very bad. I'm no expert by any means but the fact my delay is much better when I simply disconnect then from wifi(they're not even being used, just simply connected to the WiFi and it causes problems) would that suggest it's a bandwidth issue at my end? Or at least partly?

I also get the delay on other games, not just EAFC.(also efootball and multiple shooter games although not seemingly as bad as EAFC or Efootball.

My friends don't get the same delay, some live near me, some at the other end of the country.

I'm not a hundred percent on how to test for Packet loss, I'll have a look at my speed test app now etc.

I think latency is measured by ping? That is always fine and pretty low.

Really appreciate your help

Regards

@seabassbluesman

Re: Bad Gaming Experience FC24

djenson2000 — Thu, 18 Jul 2024 01:36:58 GMT

Actively playing online games uses less than 1mb/s - it's very unlikely to be a bandwidth issue. have a look at speed.cloudflare.com, it will run some tests for you, if the network quality score for online gaming is great or good, it's quite unlikely to be a issue with the connection from BT.

Re: Bad Gaming Experience FC24

naylor2006 — Thu, 18 Jul 2024 09:10:29 GMT

Yep, gaming is nearly always latency based, how much time does it take to send and receive a packet and FIFA and FC24 have always been latency dependent games.

Its not clear but I'm pretty sure you can end up in P2P match ups, IE your connection will be at the mercy of the other player:

EA Server Status and FC 24 Servers Game Data Centers (fifauteam.com)

There isnt a UK Server and it doesnt state how and why you end up on P2P or Central Server, I think it depends on the game type, Online Friendlies probably P2P.

Isnt there something in match making settings about connection? Cant remember.

I play alot of FIFA and FC, unhealthy amount of hours online and even on my Virgin Cable connection where my latency wasnt wonderful I never had a bad experience on FC24, but then I have always been running my own router, since moving to BT ive maintained running my own router and my latency is even better now thanks to FTTP, but game play remains just as good. I have FTTP 900 and people can be doing all sorts around the house and it never effects my latency in game. The only thing that would is if someone hammers my upload bandwidth, thats the only thing I am mindful of.

Re: Bad Gaming Experience FC24

seabassbluesman — Thu, 18 Jul 2024 10:55:44 GMT

I've run tests using the site you gave me at 3 different times of day and it's come back as "poor" for gaming each time which is interesting. Although not sure there is anything I can do about it. BT won't take any notice if I tell them about these test results I'm sure.

It's also very strange that if I even connect one device like a phone to my WiFi whilst playing EAFC, my players instantly become even more like they're stuck in the mud and take an age to turn from my response with the analog stick. It can be any device that isn't even actively being used at the time. I'm not imagining it, the difference is night and day. So I always disconnect every single device when playing so only my PS5 is connected(via ethernet).

I'm going to try a gaming router with ping stability and server features.

Thanks for you advice with all my posts, I appreciate it. Hopefully the router will make a difference.

Re: Bad Gaming Experience FC24

seabassbluesman — Thu, 18 Jul 2024 11:08:57 GMT

Thanks for your reply. I know there's so many things that can affect connection and I have very limited knowledge. All my friends, like yourself, barely ever have any issues with EAFC whatsoever. Which would tell me its a problem at my end surely.

I'm going to try a gaming router. I've founf the Netgear Nighthawk XR1000 with DumaOS 3.0. The duma app looks to have some features that can improve ping and stability. May be a long shot but I'm going to try it. I've also seen a few posts on here using QoS settings so I'll try that too.

I'm stuck with BT as I can't get Virgin where I live unfortunately. I've had/tried Plusnet, Sky and EE. But they're all Openreach companies anyway so I would expect it to be the exact same connection regardless.

Re: Bad Gaming Experience FC24

naylor2006 — Thu, 18 Jul 2024 11:13:36 GMT

If you are in a Virgin Media Cable area and not one of their new Fibre networks then your ping will 9/10 be worse with them. Although Coax can handle 1Gb connections all the issues from copper such as interference, attenuation are there on cable too. Cable will add latency out of the box compared to fibre.

Going with your own router you will lose digital voice if you have it, thats the only concern, hopefully not.

Also you will need to know your PPPOE connection settings, luckily they are super easy.

Username: bthomehub@btbroadband.com

Password: BT

Re: Bad Gaming Experience FC24

seabassbluesman — Thu, 18 Jul 2024 11:34:58 GMT

The odd thing is my ping and connection bars on EAFC is always fine 10-18ms usually, so I don't even know what the issue really is. I can't get Virgin where I live anyway. I'm stuck with BT.

I got rid of digital voice so that's okay.

Unfortunately I don't know what PPPOE is. I'm a noob. Sorry to bother you with this, would you be able to give me a tip on where to start with this?

I'm going to order a router now, it maybe Google is my friend when setting it up 😁

Re: Bad Gaming Experience FC24

naylor2006 — Thu, 18 Jul 2024 11:41:25 GMT

PPPOE is the method in which you authenticate your connection with BT, when you first setup your router it will certainly have a wizard, in that wizard will certainly give you a chance to choose PPPOE and enter those details.

Even my ER-X had a wizard for PPPOE, its usually very straight forward, just make sure whatever router you get supports that, it likely will.

Re: Bad Gaming Experience FC24

seabassbluesman — Thu, 18 Jul 2024 11:48:38 GMT

Thanks, hopefully I should be able to work it out. I've found a few tutorials on the router I'm getting. (Netgear Nighthawk XR1000).

Really appreciate your posts. Cheers.

Re: Bad Gaming Experience FC24

naylor2006 — Thu, 18 Jul 2024 12:04:38 GMT

Nighthawk Pro Gaming Router Model XR1000 User Manual (netgear.com)

Page 29 mate......its all there

Connection mode: Always on

IP will be dynamic

DNS automatic

That should be it outside of the PPPOE credentials you have to enter first, looks pretty straight forward to me, without insulting you...just make sure you connect the new router to the ONT directly via the relevant WAN port on the Nighthawk.

Re: Bad Gaming Experience FC24

seabassbluesman — Thu, 18 Jul 2024 12:16:53 GMT

That's brilliant, thank you so much!

I've found a good video on YouTube that helps with setup so I should be good to go now. Just need to order the router and I'm away.

Many thanks for taking the trouble to help me.

Re: Bad Gaming Experience FC24

naylor2006 — Thu, 18 Jul 2024 12:18:32 GMT

No problem, yeah, best off watching youtube videos on it, its what I did with my ER-X before it arrived to get a headstart.

Re: Bad Gaming Experience FC24

djenson2000 — Thu, 18 Jul 2024 13:19:56 GMT

Woah, hold on a minute before you go splurging £200 on a new router. Lets just check some stuff first.

Are you on a full fibre connection, or a FTTC connection.

A full fibre connection will involve a ONT in your home. This is a small white box mounted to a wall, that is Powered with a wall plug and will have flashing/solid green lights and will have an RJ45/ethernet port that connects to your BT smart hub.

If you have the above you will be able to just plug in your new router and use the PPPOE settings as explained

If you have a socket in your home that has no green lights, and is not powered, you have an FTTC connection and will need a modem of some sort as plugging into the BT home hub will cause something called double nat. Without going into detail, this will break many online games. See the picture below for an example.

All of this being said, its extremely concerning to me that you are getting a poor result with the cloudflare checker. Could you please post a result from the speed.cloudflare.com website? Please ensure you have a full wifi connection on your phone 🙂

Re: Bad Gaming Experience FC24

naylor2006 — Thu, 18 Jul 2024 13:25:32 GMT

Dude, he literally said in the first line of his first post he has Full Fibre 🙂