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Wi fi

Mayhillboy — Mon, 22 Jul 2024 14:04:36 GMT

My router is flashing purple today.

I received a new router for digital voice which I didnt install as I dont use the landline for calls.

Would BT have disconnected my old router as I haven't installed the new router

imjolly — Mon, 22 Jul 2024 14:06:52 GMT

have you tried restarting your existing router

Mayhillboy — Mon, 22 Jul 2024 14:07:44 GMT

Yes

Mayhillboy — Mon, 22 Jul 2024 14:18:11 GMT

I have restarted router still flashing purple

imjolly — Mon, 22 Jul 2024 14:20:26 GMT

then try connecting the new SH2 and see if it works

Mayhillboy — Mon, 22 Jul 2024 17:28:36 GMT

Ok will do

Thanks