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Is it possible to disable remote logins on Smart Hub 2?

nplusone — Sat, 03 Feb 2024 18:34:18 GMT

Hi - I am new to using the smart hub. My old router used to have a feature for 'Remote login' by admin to get to the admin page of the router - the 192.168 etc page. However, there was an option to switch this feature off so that no remote login to 'admin' was possible. Setting up the smart hub i was a bit worried that there does not seem to be such an option or have i missed something?

Also in the same vein - are there any bog standard - preferably free - things i can do that you recommend to tighten up my router security? Thanks

Re: Is it possible to disable remote logins on Smart Hub 2?

licquorice — Sat, 03 Feb 2024 18:41:00 GMT

You can't access the hub remotely so there is obviously no option to disable login.

There are no options to ' tighten up hub security'. The hub is as secure as any router.

Re: Is it possible to disable remote logins on Smart Hub 2?

Edinburgh-wg — Sat, 03 Feb 2024 22:43:59 GMT

You can use a different router fir remote login. Such as Fritzbox or Draytek.

Security-wise, you can try IPfire but only if you know a thing or two about security and networking.

Re: Is it possible to disable remote logins on Smart Hub 2?

Fat_Les — Mon, 02 Sep 2024 08:28:52 GMT

It is possible to acess the BT hub remotely. I can and I need to disable it.

Access control is supoosedly via the My BT app but this crashes upon use.

Re: Is it possible to disable remote logins on Smart Hub 2?

naylor2006 — Mon, 02 Sep 2024 08:50:18 GMT

Anyone concerned beyond the typical requirements of you average household....should just get their own router. BT do not make it very hard at all to use your own.

Re: Is it possible to disable remote logins on Smart Hub 2?

Fat_Les — Mon, 02 Sep 2024 08:59:06 GMT

If other routers can do it why not BT's.

why have to go to the expense of paying out for a new router.

BT's not fully fit for use.

If you get an alternative then it's BT's router to landfill, great.

Re: Is it possible to disable remote logins on Smart Hub 2?

imjolly — Mon, 02 Sep 2024 09:03:33 GMT

@Fat_Les

if you decide to replace your BT router then you need to keep it and return it if you move ISP otherwise you will be charged for the non return of the BT Hub

Re: Is it possible to disable remote logins on Smart Hub 2?

naylor2006 — Mon, 02 Sep 2024 09:04:57 GMT

It isnt because you'll need to keep the router to A: Troubleshoot any line issues and B: give back at the end of your contract.

The SH2 is absolutely fit for purpose as a nice easy to use home router for the vast majority of customers. The more that can be configured the more that can go wrong and if we want to play with all that stuff, then we can get our own router.

Re: Is it possible to disable remote logins on Smart Hub 2?

Fat_Les — Mon, 02 Sep 2024 09:05:38 GMT

The whole point is that customers should'nt have to replace it.

Re: Is it possible to disable remote logins on Smart Hub 2?

naylor2006 — Mon, 02 Sep 2024 09:07:18 GMT

You dont have to replace it.....

How are you accessing the router remotely by the way?

Re: Is it possible to disable remote logins on Smart Hub 2?

Fat_Les — Mon, 02 Sep 2024 09:13:36 GMT

Via the Internet IP address.

You guys are giving me the impression that maybe i have a different version of Smart Hub.

How can you tell which version it is? I got it in April of this year.

It's for business, do we get given different Hubs? If so then I still need to find out how to disable the remote acess to the routers web pages.

Re: Is it possible to disable remote logins on Smart Hub 2?

naylor2006 — Mon, 02 Sep 2024 09:13:38 GMT

If you remove the WIFI card details thing on the back it says Smart Hub 2 there.

Re: Is it possible to disable remote logins on Smart Hub 2?

Fat_Les — Mon, 02 Sep 2024 09:18:00 GMT

I can now see that it states it's a Smart Hub 3. It's in black lettering on a black router, not on the label.

So how do I disable remote acess to that?

Re: Is it possible to disable remote logins on Smart Hub 2?

naylor2006 — Mon, 02 Sep 2024 09:22:27 GMT

I only mentioned the SH2 writing because I know that it is there.

The SH3 is a business router I think, I dont know anything about that one, the business forums might help, are you a business customer?

Re: Is it possible to disable remote logins on Smart Hub 2?

fallofmath — Fri, 27 Sep 2024 10:55:58 GMT

It's not ideal but I managed to disable it by setting a port forwarding rule on ports 80 and 443 which forward to an unused internal address and random ports.

Re: Is it possible to disable remote logins on Smart Hub 2?

Fat_Les — Fri, 27 Sep 2024 11:00:26 GMT

In the end I swapped out the BT router for a Drytek Vigor 2862. Works a treat and far more configurable.