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Website blocking

Matt_2024 — Tue, 08 Oct 2024 19:53:45 GMT

Good Evening,

we run a business website, it appears that BT & EE servers have blocked this and they’re the only service provider that has done this.

can someone at BT get back to me urgently on the matter as this is hampering sales at a very important time of the year!

thanks

Re: Website blocking

Keith_Beddoe — Tue, 08 Oct 2024 19:59:28 GMT

Welcome to this customer to customer help forum for BT Residential phone and broadband customers. You cannot contact BT via this forum, you would need to ring or message them.

Re: Website blocking

Matt_2024 — Tue, 08 Oct 2024 20:00:18 GMT

Is there any help I can receive?

Re: Website blocking

countrypaul — Tue, 08 Oct 2024 21:18:44 GMT

This thread might help you: Help! BT blocking a website i was building! - BT Community

If the symptoms match then you will need to report it probably by calling BT customer services and explain the problem and refer them to these threads as it is unlikely, imho, that they will fully understand what is happening and why.