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ReefBeat

JemW — Wed, 08 Jan 2025 15:44:13 GMT

Hi All,

Is anyone using the ReefBeat app (controls aquarium products via your phone) and having difficulties accessing the app when connected to BT wifi? The app works on mobile data and a VPN, but just not via BT wifi.

My friends with different ISPs have no issues.

I spoke to BT support. They got me to factory reset my BT router. The issue remains, and was then told sorry you'll just have to use a VPN from now on. I was wondering if anyone else on here is having the same issue?

Re: ReefBeat

licquorice — Wed, 08 Jan 2025 15:47:55 GMT

Try turning off parental controls and web protect.

Re: ReefBeat

JemW — Wed, 08 Jan 2025 16:20:40 GMT

Thank you for the advice.

Turning off the web protect has worked.

Re: ReefBeat

kevin606 — Wed, 26 Feb 2025 13:27:08 GMT

where do I find parental controls?

Re: ReefBeat

imjolly — Wed, 26 Feb 2025 13:59:19 GMT

try MYBT app