https://community.bt.com/t5/Home-setup-Wi-Fi-network/New-Hub-issues/m-p/2420795#M214175 Done that. Made no difference Wed, 08 Jan 2025 19:10:45 GMT Morty01 2025-01-08T19:10:45Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/New-Hub-issues/m-p/2420793#M214173 <P>Hello,&nbsp;<BR />I have just moved to BT Fibre from Plusnet non fibre.&nbsp;<BR />All my equipment at home worked perfectly, now on the new Hub I’m having issues with some.&nbsp;<BR />I have 2 fire sticks and 2 Smart TV’s which I can no longer use Netflix or iPlayer on.&nbsp;<BR />I can however watch Youtube and Disney on the Firestick.&nbsp;<BR />Any help would be greatly appreciated. BT online chat was utterly useless.&nbsp;<BR />thanks</P> Wed, 08 Jan 2025 18:50:01 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/New-Hub-issues/m-p/2420793#M214173 Morty01 2025-01-08T18:50:01Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/New-Hub-issues/m-p/2420794#M214174 <P>Factory reset everything to clear out any previous settings and set up everything from scratch again.</P> Wed, 08 Jan 2025 18:55:22 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/New-Hub-issues/m-p/2420794#M214174 licquorice 2025-01-08T18:55:22Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/New-Hub-issues/m-p/2420795#M214175 Done that. Made no difference Wed, 08 Jan 2025 19:10:45 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/New-Hub-issues/m-p/2420795#M214175 Morty01 2025-01-08T19:10:45Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/New-Hub-issues/m-p/2420796#M214176 <P>Make sure web protect is turned off.</P> Wed, 08 Jan 2025 19:18:59 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/New-Hub-issues/m-p/2420796#M214176 licquorice 2025-01-08T19:18:59Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/New-Hub-issues/m-p/2420797#M214177 <P>Web protect is off</P> Wed, 08 Jan 2025 19:43:28 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/New-Hub-issues/m-p/2420797#M214177 Morty01 2025-01-08T19:43:28Z